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- Hotel manager.
- Human resources confident knowledge and success in building teams.
- Sales experience. Customer oriented.
- Good knowledge of accountancy.
- Flexible and easily adapts to different situations. Used to working under pressure.
- Responsible and hard working
Celuisma Hoteles - Galicia, SpainManagementJune 2014 - March 2016
Magic Hoteles Costa Blanca - Benidorm, SpainManagementJanuary 2014 - April 2014
Hotel Portocobo - Galicia, SpainManagementFebruary 2012 - July 2013
-Implementing service standards, procedures and systems. All legal requirements -Financial management and controls, maximising profitability and controlling costs. -Makes and executes key decisions to keep property moving forward towards achievement of goals.
Hotel Congreso - Santiago de Compostela, SpainManagementApril 2008 - January 2012
-Attainment and maintenance of ISO 9001 and “the Q of quality”. -Key role in coordination, supervision and information to all the hotel departments. -Be in charge of the negotiation of contracts with tour operators, travel agencies and IDS. -Full team management, training and development -Establish the sales and marketing policy. Key account manager.
Talaso Hotel Louxo La Toja - O Grove, SpainFront Office receptionNovember 2003 - January 2008
-Attainment and maintenance of “the Q of quality” in collaboration with the manager. -Responsible of the budgets for groups and companies. Revenue Management. -Hotel sales representative in events and national and international workshops. -Be in charge of the training and supervision of the reception team and customer complaint service.
Melia Hotels International - Benalmádena, SpainPublic RelationsMay 2003 - October 2003
Bournemouth University - Tourism and Hospitality Management - England, United KingdomMay 2000 - September 2000
BA, European Tourism Management
Universite Savoie Mont Blanc - Breda, NetherlandsJanuary 2000 - March 2000
DESS en Tourisme Européen
NHTV Breda University of Applied Sciences [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Breda, NetherlandsSeptember 1999 - December 1999
MA European Tourism Management
Universidad Rey Juan Carlos - Móstoles, SpainJanuary 1996 - July 1999
Tourism and Business
SpanishNative or fluent100%
GalicianNative or fluent100%
- Financial accounting
- Human Resources Planning