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My passion for the hospitality industrie.
Front desk Agent
Sofitel Casablanca Tour Blanche - Casablanca, MoroccoFront Office receptionAugust 2014 - Now
Sofitel Casablanca Tour Blanche - Casablanca, MoroccoFinance/AccountingJanuary 2014 - March 2014
Sheraton Casablanca Hotel & Towers - Casablanca, MoroccoFront Office receptionAugust 2012 - December 2012
Hotel VILLABLANCA - Casablanca, MoroccoFront Office receptionFebruary 2011 - April 2011
Duties: Check-in/Check-out procedures, answering incoming calls on multi-line telephones, sending emails confirmation & dealing with customers problems.
Sheraton Casablanca Hotel & Towers - Casablanca, MoroccoF&B serviceJune 2010 - July 2010
Duties: Preparing tables for meal, taking customer orders, serving drinks and food, and cleaning up before, after and during serving in restaurant.
Restaurant du Port - Mohammedia, MoroccoF&B kitchenFebruary 2010 - March 2010
First experience "Every journey of one thousand miles starts with one single step".
Ecole Hôtelière de Casablanca - Casablanca, MoroccoOctober 2013 - June 2014
Swiss Higher Diploma in Hospitality Management
SHMS Swiss Hotel Management School - Leysin, SwitzerlandSeptember 2011 - January 2012
Diploma in Hotel Management
Ecoles GEI - Casablanca, MoroccoOctober 2009 - June 2011
ArabicNative or fluent100%
FrenchNative or fluent100%