Yuga Sawant

Yuga Sawant

Wellness Manager, HOD at Taj Kumarakom Resort and Spa
Lives in Kumarakom, India

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About me

A Wellness professional offering skills to lead the operations in spa, holistic health management and sales in reputed hospitality and service oriented industry. An energetic and self-motivated team player & team builder.

Experience

3 years and 4 months

  • Wellness Manager, HOD

    Taj Kumarakom Resort and Spa - Kumarakom, India

    Spa & Wellness
    August 2018 - Now · 1 year and 6 months

    Designed the workings of a new Jiva spa with minimal costs and maximum profits. Recruited the Ayurveda therapists and Trained both Ayurveda and aromatherapy therapists in guest relations and optimum customer satisfaction. Presently leading a team of 6 members in a unit with 3 spa treatment rooms, a fitness center and a swimming pool. Demonstrated a significant increase from last year’s revenue by 20%. Maintained a good score in all audits for Hygiene, Safety and Brand standards. Conducted CPR training for the hotel staff. Conducted Hygiene training, safety training. Maintained Brand standards of the Taj. Presently tracking and optimizing revenue generation, conducting Ayurveda consultation and prescription of therapies, detailed skin consultations, diet chart planning. Serving as the Night Manager on Duty on rotational basis.

  • Assistant Spa Manager

    Taj Exotica Resort and Spa - Benaulim, India

    Spa & Wellness
    October 2017 - March 2018 · 6 months

    Supervised a team of 20 and two spa units consisting a total of 8 treatment areas. Generated monthly reports, tracked revenue, profit and loss. Developed budget reports and forecasts on a monthly basis. Implemented effective cost control methods whilst ensuring compliance of all SOPs. Implemented new marketing strategies, promotional offers. Tracked Stock and Inventory, conducted stores requisitions/indenting, coordinated with the purchase department for item requisitions. Scheduled training sessions and the daily duty roster. Provided classroom training and on- the-job training for therapists to improve their efficiency and quality of work. Conducted Ayurveda consultation and prescription of therapies, detailed skin consultations, diet chart planning and yoga consultations. Ensured guest satisfaction through excellent communication while reception handling and inquiry resolving. Promoted retail sales. Instrumental in introducing personalized health club membership programs for clients. Acted as a prime team building force by conducting various activities to improve teamwork.

  • Spa Management Trainee

    Vivanta by Taj- Blue Diamond - Pune, India

    Spa & Wellness
    July 2017 - September 2017 · 3 months

    Reported to the Wellness Manager, Trained in day to day Operations of the spa, Profitability, Team Building, Menu Creativity, SOP’s and Brand standard. Piloted a research on the competition set hotel spa’s and standalone spa’s and salons, providing valuable report data for designing a new pricing package for the salon and new membership plans for the wellness department. Derived new marketing strategies for up selling services for revenue enhancement. Provided detailed knowledge to guests about the therapies offered at Jiva spa and advised therapies based on need, skin types, and body constitution according to Ayurveda. Performed regular Safety check walks and audits.

  • Ayurveda Intern

    Kamakshi Arogyadham- Ayurvedic Hospital - Shiroda, India

    Administration & General
    January 2015 - January 2016 · 1 year and 1 month

    Patient case taking and diagnosis. Assisted in hospital administration. Maintained accurate records of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. Filed Admission and Discharge documents. Updated Department Registers including OPD and IPD registers. Conducted monthly seminars and talks on various health topics. Performed clerical duties, such as word processing, data entry, answering phone calls and filing. Conducted health camps and seminars. Performed Panchakarma procedures as prescribed by the head physicians. Obtained information about clients’ medical history, drug history, complaints and allergies. Checked for Department supplies and stocks.

Education

  • First Aid Certificate

    St. John Ambulance Association - Mumbai, India

    June 2017 - June 2017

  • Post Graduate Diploma in Spa Management

    International School of Aesthetics and Spa - Pune, India

    April 2017 - August 2017

    Post Graduate Diploma dealing with Salon and Spa Management

  • CIDESCO Diploma in Beauty and Spa Management

    International School of Aesthetics and Spa - Pune, India

    April 2017 - August 2017

    An internationally recognised degree dealing with Spa Management studies

  • Bachelors of Ayurvedic Medicine and Surgery

    Goa University - Shiroda, India

    August 2010 - December 2014

    A bachelor's degree in Ayurvedic Medicine which deals which holistic approach to health.

Languages

4 languages

  • English

    Native or fluent

  • Hindi

    Native or fluent

  • German

    Limited working

  • French

    Notions

Personal information

Nationalities

  • Indian

Date of birth

June 18th 1993

Skills

11 skills

  • Advanced Interpersonal Skills
  • Ayurveda consultation
  • Customer satisfaction
  • Excellent customer care
  • Interviewing
  • Leadership
  • Recruiting and Training
  • spa softwares
  • stock
  • Strong time management
  • Team builder
Connections
Salomé Buliard
Spa manager at Ponant Yatch 5*
Melcah Estella
Sales Executive - Groups & Events at Taj Hotels Palaces Resorts Safaris
MUHAMMAD SAIFUL ISLAM
Senior Executive - Front Office & Reservation at Nazimgarh Garden Resort
View 5 connections
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