Yusuf Akyol

Yusuf Akyol

Learning and Development Manager at Conrad Istanbul
Lives in Istanbul, Turkey
over 6 months ago

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I believe that if you want to be in this field, you need to love being around people. Since I started to build my career within Tourism and Hospitality, I have always aimed to improve my skills and leave a remarkable memories with my guests. In my career process, my goal is to be part of a constantly developing tourism and hospitality company and share my experiences to lead the industry.

Experience

  • Learning and Development Manager

    Conrad Istanbul - Istanbul, Turkey

    Human Resources
    April 2018 - Now · 8 months

  • Training Speacialist

    Hilton - Adana, Turkey

    Human Resources
    April 2016 - April 2018 · 2 years and 1 month

  • Guest Relations Manager

    Sheraton Adana Hotel - Adana, Turkey

    Rooms division
    April 2014 - January 2016 · 1 year and 10 months

  • Concierge Supervisor

    Crown Entertainment Complex - Victoria, Australia

    Front Office concierge
    November 2009 - October 2013 · 3 years and 12 months

Education

  • Bachelor of Degree in Tourism and Hospitality Management

    Royal Melbourne Instıtute of Technology - Victoria, Australia

    October 2009 - November 2012

  • Advance Dip. of Tourism Management

    William Angliss Institute - Victoria, Australia

    February 2008 - June 2009

Languages

  • Turkish
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • German
    Professional working
    60%

Skills

  • Complex Problem Solving
  • Customer Service Management
  • Employee Motivation
  • Hospitality
  • problem solution
  • recognition
  • Rooms
  • Training
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