Yvette Maas

Yvette Maas

Call Centre Operator at -
Lives in Maitland, Australia
over 6 months ago

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Many years experience in Hospitality, Retail & the Corporate world. Born in Australia, native English speaker but also hold a German Passport.

Experience

  • Call Centre Operator

    - - Maitland, Australia

    Communication
    October 2017 - Now

    Working for a small company in a lovely country town.

  • Assistant to the Manager

    BBCM - Paris, France

    Customer Service
    October 2016 - July 2017

    Assisting the co-ordination of a variety of large scale events. B2B meetings etc ♦ Assistant to the Manager on various missions, call centre, B2B etc., English language, native speaker, some calls in German. ♦ Direct prospection, direct marketing & various business operations involved on internet platforms, database software etc. ♦ Events/Shows: AI Europe & RIMES, London. VinExpo, NatExpo, Festival Serie Series (TV) & Messe Frankfurt Fashion expo, Maison & Objet, ExpoSalon, France. Typing emails in English, conversing directly with clients via email/phone, all over world. ♦ Helping organize events & conferences, including over 2,000 meetings for recent VinExpo, Bordeaux.

Education

  • B.A.

    QUT - Brisbane City, Australia

    January 1998 - January 2001

    Subjects inluded: Community based subjects; sociology etc, theatre, french & german

Languages

  • English
    Native or fluent
    100%
  • German
    Professional working
    60%
  • French
    Notions
    20%

Skills

  • Account Mangement
  • Assistant to the Manager
  • Call centre operator
  • Customer Care
  • Customer Service Skills
  • Data Entry, Receptionist,
  • Hospitality
  • Telemarketing
  • Telephone sales skills
  • Waitressing

Other

Connections
Calvin Susanto
Student from IMI International Management Institute Switzerland
Christian Villa
Front - Back Office Agent at Magnola Palace Hotel
Following
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Paris, France
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Sankt Georg, Hamburg, Germany
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