Zhu Zeng

Zhu Zeng

GRO at Lily Hotels & Resorts
Lives in Leysin, Switzerland
over 6 months ago

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My passion on serving people, and the positive attitude towards work.

Experience

  • GRO

    Lily Hotels & Resorts - Maldives

    Front Office reception
    September 2013 - Now

  • waitress

    Yas Island Radisson Blu - Abu Dhabi, United Arab Emirates

    F&B service
    February 2013 - August 2013

    During the half year professional training, I've got known the specific procedure of operation for the F&B department in a hotel, the way for running a restaurant, the skills of serving guests nicely and using MICROS masterly; what's more, I've learnt that the importance of team work and how to adjust myself in a group.

  • Saleswoman

    Golden Travel services Pte Ltd. - Singapore

    Other
    January 2011 - March 2011

    I've been practicing kitchen and service in SHMS market place and french restaurant for 6 months until Jan. 2013. I have worked as an assistant( translator & saleswoman ) for a crafts master in Singapore in which I get to learn the job scope of receptionists and presentation skills. Besides that, I also learned the arts of meeting the needs of guests with the effective and efficiency manners.

  • guide

    Chengdu Research Base Of Giant Panda Breeding - Chengdu, China

    Other
    February 2010 - February 2010

    the short time practice gave me not less experience. Not only the skills of communication, but also entitled me the responsibility to propaganda our culture to the world.

Education

  • PGD

    SHMS Swiss Hotel Management School - Leysin, Switzerland

    September 2012 - January 2013

  • BA

    Chengdu Institute Sichuan International Studies University - Chengdu, China

    September 2008 - June 2012

Languages

  • Chinese
    Native or fluent
    100%
  • English
    Full professional
    80%

Other

  • Other skills

    Other skills

Following
Hosco
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