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About me
I am an energetic, ambitious and people-oriented person who can adapt to any situation and work under pressure. As a graduate with valuable experience in hospitality management, I possess excellent customer service skills and strong communication in English and French.
Experience
1 year
-
Human Resources Assistant Manager
Palais Selman Marrakech - Marrakesh, Morocco
Human ResourcesJune 2016 - August 2016 · 3 monthsParticipating in the recruitment process,preparing new employees files, dealing with employee requests and assisting with day to day operations of the HR duties.
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Front Office
Sheraton Casablanca Hotel & Towers - Casablanca, Morocco
ReceptionAugust 2014 - December 2014 · 5 monthsConcierge services - Reception - Operator - Booking Services.
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Service and Kitchen
Giovanni House Restaurant - Casablanca, Morocco
F&B serviceMarch 2014 - April 2014 · 3 monthsGreeting customers, cleaning, taking orders, preparing and serving food.
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Receptionist
Sofitel Casablanca Tour Blanche - Casablanca, Morocco
ReceptionDecember 2013 - January 2014 · 2 monthsGreeting and welcoming guests, answering and forwarding incoming phone calls, providing customers with basic information, performing other receptionist duties such as filing, photocopying and faxing..
Education
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Pre-Masters in Business, Law and Social Sciences
Kaplan International College London - London, United Kingdom
November 2016 - July 2017 -
Bachelor Degree in Hospitality Management
Université Internationale de Casablanca - Management Hôtelier et Touristique (UIC) - Casablanca, Morocco
September 2013 - September 2016 -
High School Diploma in Physics
Pythagore High School - Mohammedia, Morocco
September 2012 - June 2013
Languages
5 languages
-
Arabic
Native or fluent
-
French
Native or fluent
-
English
Full professional
-
Turkish
Notions
-
Spanish
Notions
Personal information
Nationalities
-
Moroccan
Date of birth
May 03rd 1995
Driving License
Yes
Skills
11 skills
- Attention to detail
- Communication skills
- Customer Service Skils
- Flexibility/Adaptability
- Interpersonal skills
- Language skills
- Microsoft
- Multitasking Skills
- Opera PMS
- Organization
- Teamwork
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