Zishan Sayed

Zishan Sayed

Food and Beverage Manager at Dubai Sports City
Lives in Dubai, United Arab Emirates
over 6 months ago

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Experience

  • Food and Beverage Manager

    Dubai Sports City - Dubai, United Arab Emirates

    F&B service
    September 2016 - Now · 2 years and 4 months

    • Providing strategic direction for all F&B Brands to help develop the overall business strategy. • Planning and executing the brand strategies that ensures optimum growth and world-class concepts, including development of departmental standard operating procedures • Achieving targeted sales and profit margins. • Develop and execute the commercial strategy along the brand’s marketing and communication team. • Business Development of new F&B brands • Ensuring that the right infrastructure, system, procedures are followed. • Develop the succession planning and ensure the right team are working together for success. • Talents’ acquisition, development, and retention strategy and providing coaching and support to Managers.

  • F&B Operations Manager

    Dubai Sports City - Dubai, United Arab Emirates

    F&B service
    May 2014 - August 2016 · 2 years and 4 months

    Head of Operations for Pre-Opening of Restaurants at Sports Village Leisure Club, Dubai Sports City. Kickers Sports Bar – www.kickerssportsbar.ae Champs Cafe – www.champscafe.ae Handled the entire pre-opening phase which includes starting from concept development,Interior design and fit-out supervision, menu engineering, SOP development,pricing,hiring&training,pre-opening Marketing & PR campaign. Responsible for implementing sales strategy and customer experience within the brand portfolio inline with the overall business objectives of the company.

  • Restaurant Manager

    Dubai Sports City - Dubai, United Arab Emirates

    F&B service
    March 2012 - May 2014 · 2 years and 4 months

    Pre-Opening of the F&B Department & 2 restaurant (261 & Big Easy), SOP creation, Menu Planning, Forecast F&B Cost. I was responsible for managing restaurant operations to deliver an excellent Guest and Member experience.

  • Restaurant Assistant Manager

    Dubai Sports City - Dubai, United Arab Emirates

    F&B service
    May 2010 - February 2012 · 1 year and 10 months

    Manage Restaurant operations, Maintain exceptional levels of customer service,Recruit,manage,train and develop the Restaurant team,Manage guest queries in a timely and efficient manner Work within budgeted guidelines in relation to Food and Beverage Payroll. Drive sales to maximize budgeted revenue. Develop menus with other members of Food and Beverage team. Accountable for monthly stock takes. Evaluate guest satisfaction levels with a focus on continuous improvement. Ensure communication meetings are conducted and post-meeting minutes generated. Assist other departments wherever necessary and maintain good working relationships. Comply with club security, fire regulations and all health and safety legislation

  • Senior Restaurant Supervisor

    Jumeirah Beach Hotel - Dubai, United Arab Emirates

    F&B service
    January 2009 - May 2010 · 1 year and 5 months

    Under the guidance of the Restaurant Manager, the primary objective of my role was to supervise the service colleagues, handle complaints and be the person in charge in the absence of the Restaurant Manager. Maximizing guest satisfaction, food and beverage profitability, I was responsible in providing efficient, trouble free & excellent service to guests by doing whatever is reasonable and possible to meet or exceed expectations, communicating effectively to team members and Restaurant Manager. Demonstrate teamwork by cooperating and assisting team members as needed.

  • Restaurant Supervisor

    Jumeirah Beach Hotel - Dubai, United Arab Emirates

    F&B service
    December 2007 - January 2009 · 1 year and 2 months

    Inspect grooming and attire of staff. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Comply with quality assurance expectations and standards. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals.

  • Team Leader / Sr. Waiter

    Mövenpick Hotel Jumeirah Beach - Dubai, United Arab Emirates

    F&B service
    February 2005 - November 2007 · 2 years and 10 months

Education

  • Diploma In Hotel Management

    American Hotel & Lodging Educational Institute

    May 2001 - June 2004

    3 Years Diploma in FOH & BOH Training & knowledge in Hotel Operation. Internship for 6 month as Management Trainee. Part Time Training at different events for exposure.

Languages

  • Hindi
    Native or fluent
    100%
  • Urdu
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Able to prioritize
  • Concept
  • EBIDTA
  • Events
  • Events and Banquet
  • Events Planning
  • F&B Marketing
  • F&B micros
  • F&B Revenue
  • Health & Safety
  • Inventory management
  • - MICROS Fidelio
  • Micros Opera
  • Operation
  • Pre- Opening & Rebranding
  • Productivity
  • Renovation
  • Revenue
  • Revenue Analysis
  • Revenue Forecasting
  • Revenue Managment
  • SOP development
  • SOP implementation
Connections
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waiter at Protea hotel Uganda
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