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Corvin Apartment Budapest - Budapest, HungaryBack OfficeMay 2018 - Now · 7 months
Solving the logistical problems of bookings and arrivals.(e.g. overbooking, simplify the check-in process) Handling the requests and inquiries via telephone and email. Managing the apartment hosts and housekeepers.
Online Sales Assistant (part-time)
Szallodak.hu - Budapest, HungaryCustomer ServiceJune 2017 - September 2017 · 4 months
Responsible for handling phone calls and bookings to hotel reservations, general enquiries and processing of any special requests. Managing the process of uploading hotel packages to the company’s booking system.
Híd Hotel*** - Budapest, HungarySales & MarketingFebruary 2017 - May 2018 · 1 year and 4 months
Monitoring the hotel availability and rates on OTA’s system according to demand and competitors. Managing the housekeeping and receptionist teams and monitoring their standards of work. Handling guest complaints and providing solutions to the owner to help resolve. Organising & administration of group booking requests and reservations.
Filerimos Hotel Village**** - Rhodes, GreeceGuest RelationsApril 2016 - October 2016 · 7 months
Leading the animation program events, including morning aerobics, water polo & darts during the day, and participated in the main evening event variety shows to entertain guests of all age-groups. On occasions I also took on extra responsibility by deputizing for my team leader.
MedBlue Fanes**** - Rhodes, GreeceGuest RelationsJuly 2015 - September 2015 · 3 months
Position of responsibility working with guests of a young age group, preparing a weekly schedule of events to entertain them with a variety of games and fun activities. Allowed their parents to relax and enjoy the holiday knowing their children were being well looked after & supervised.
Cyprotel Faliraki**** - Rhodes, GreeceF&B serviceJune 2014 - September 2014 · 4 months
Prepared cocktails and other drinks. Also took pride in maintaining high standards of presentation & cleanliness of the bar and equipment.
Blue Bay Beach Hotel**** - Rhodes, GreeceF&B serviceJuly 2013 - September 2013 · 3 months
Experience in making a selection of drinks and cocktails. Due to my high standards I was authorised to work on both bars of the hotel.
The Ixian Grand ***** - Rhodes, GreeceF&B serviceJune 2013 - June 2013 · 1 month
Mainly working in the A La Carte restaurant of the hotel, and on occasion in the main bar.
Sunshine Hotel Village**** - Heraklion, GreeceF&B kitchenJuly 2012 - September 2012 · 3 months
Assisting the chef to prepare meals and keep the kitchen in an orderly manner.
Erasmus student program
University of Patras - Patras, GreeceSeptember 2014 - June 2015
Subjects: Sport Management, Business English, Greek language
Hotel Management and Health Tourism specialization
John Von Neumann University - Szolnok, HungarySeptember 2012 - February 2017
(pre - degree certificate stating that all course - units have been completed)
Restaurateur Certificate and General Certificate of Secondary Education
Sipkay Barna Secondary School of Hospitality - Nyíregyháza, HungarySeptember 2007 - June 2012
HungarianNative or fluent100%
- Continuous learning
- Good at multitasking
- Good communication
- Good team member
- Self management
- strong problem-solving skills