Descripción de la oferta
Restaurant General ManagerAt the Claremont, exceptional service and flavors are the hallmarks of every dining experience. As General Manager, your leadership and passion for guest service will drive outstanding operating results – and ensure Limewood Bar & Restaurant is both a preferred dining destination and workplace.
Hotel Overview: Born of a golden era, the history of The Claremont dates back to the early days of the Gold Rush, when a Kansas farmer by the name of Bill Thornburg "struck it rich". The Claremont boasts an award winning Spa & The Club at The Claremont.
Summary of Responsibilities: Reporting to the Director of Outlets, responsibilities and essential job functions include but are not limited to the following:
- Responsible for the Limewood Bar & Restaurant operation and supervision of staff.- Oversees the restaurant marketing plan in partnership with the Restaurant Executive Chef, Director of Venues, Director of Food and Beverage and the Director of Sales and Marketing. - Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. - Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments when applicable, analyzes posts/trends, and corrects deficiencies. - Supports on-site/off-site public relations opportunities to promote the restaurant.- Understands beverage control including days on hand, perpetual inventory, bar pars, portion controls, costs controls, beverage potentials, mix of sales analysis for beverage, issues & returns, food standards and period end inventory.- Manages in compliance with all local, state and Federal beverage and liquor laws.- Comprehends budgets, operational statements and payroll progress reports as needed to assists in the financial management of department.- Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.- Maintains food handling and sanitation standards.- Manages inventories according to budget and business levels.- Assists with developing menus and promotions as necessary.- Conducts daily ‘taste panels’ to educate, drive sales and create sales goals.- Monitors appropriateness of ambiance/atmosphere (i.e. lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. - Interacts with guests to obtain feedback on product quality and service levels.- Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.- Improves service by communication and assisting individuals to understand guest needs, providing guidance, feedback and individual coaching when needed.- Supports a departmental orientation program for colleagues to receive the appropriate new hire training to successfully perform their job.- Conduct staff training and tastings, to educate and inform all colleagues of existing and new product. - Actively participates in the hiring process to identify the right talent to support the restaurant’s concept.- Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.- Follow all company and safety and security policies and procedures.- Report any maintenance problems, safety hazards, accidents or injuries.- Maintain confidentiality of proprietary information, and protect company assets.
• Previous Food and Beverage leadership experience required • Hotel Food and Beverage background preferred• Previous Point of Sale System experience required • Computer literate in Microsoft Window applications required • University/College degree in a related discipline preferred • Excellent communication and organizational skills • Strong interpersonal and problem solving abilities • Highly responsible & reliable • Ability to work well under pressure in a fast paced environment • Ability to work cohesively as part of a team • Ability to focus attention on guest needs, remaining calm and courteous at all times
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist! ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
- Tipo de oferta de empleo
- A tiempo completo
- Claremont Hills, Berkeley, CA, United States
- Fecha de incorporación
- Lo antes posible
- Duración del contrato