[{{ $ctrl._job.status.name | translate}}] Front Desk Receptionist
Accor HQ

Publicada

Descripción de la oferta

Front Desk Receptionist
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you

To ensure that all guests who stay at the hotel are completely satisfied and all interactions with them is handled in a very professional manner right up to the payment of the bill

To carry out all the day-to-day Front Office operations associated with the guests

To manage the hotel petty cash and the sale of rooms in the hotel

To assist the guest efficiently, courteously and professionally in all Front Office duties, as per internal procedures

Employee benefit card offering discounted rates at Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Greet, check-in, respond to requests and settle accounts while providing exceptional service

Take initiative to add a personalized experience

Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Your experience and skills include:

Service focused personality is essential; experience is an asset

Prior experience working with Opera or a related system

Fluency in English; additional languages are a plus

Your team and working environment:

Opportunity to enjoy working within the property with teamwork and cooperative colleagues

Able to balance work and personal

Our commitment to diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/