Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times.
Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel.
Liaises and works closely with the related operation departments ensuring guest''s requests and expectations are being met.
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.
Professionally conducts routine telemarketing activities to identify new accounts.
Carries out any other reasonable duties and responsibilities as assigned.
a diploma or suitable qualification in Hospitality or Tourism Management.
follow-up/project management and organisational skills.
understanding of selling techniques and marketing concepts.
developed Computer Skills particularly in the use of MS Office, Email,
years work experience as Sales Executive in a hotel desirable
prerequisite is experience in the Travel and Hotel industry.