Room Service Commis Waiter/Waitress
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Room Service Commis Waiter/Waitress

Baglioni Hotel London

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Room Service Commis Waiter/Waitress

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Room Service Commis Waiter/Waitress – 5* BAGLIONI HOTEL LONDON

The Hotel Overview
An Italian heart beats in the heart of London

Baglioni Hotel London is situated in the heart of London in the Royal Borough of Kensington and Chelsea, opposite Hyde Park with an enchanting view of the park and Kensington Gardens. Only a few minutes’ walk from Kensington Palace and the Royal Albert Hall, close to many of London’s best museums like the Victoria & Albert Museum and iconic department stores such as Harrods and Harvey Nichols.

Member of the family/privately owned Baglioni Hotels with properties in Rome, Venice, Milan, Florence, Maldives, Punta Ala, as well as in France.

A member of Leading Hotels of the World, offering an “unforgettable italian touch” in the heart of London.

A Luxury boutique hotel with 49 Suites and Signature Suites and 18 spacious rooms, many with stunning views overlooking Hyde Park.

A unique concept of Italian cuisine, daily Signature Aperitivo as well as the Traditional Afternoon Tea with an Italian twist at Brunello Bar and Restaurant with seated outdoor terrace.

It features also a cocooning SPA as well as GYM with natural daylight.

Event Space: Kensington Suite with natural daylight for up to 30 guest boardroom style and 70 guest theatre style.

Clubino: Private club for exclusive hire for up to 180 guests.

The Role
A fantastic opportunity has arisen as a Commis Waiter/Waitress within the Room Service department at Baglioni Hotel London. Reporting into Room Service & Events Manager, we are looking for a passionate individual to cater, deliver and exceed our guests’ needs and expectations and also to provide the highest levels of personalised five-star customer service.

Key Responsibilities:

• To take, prepare and assist to deliver room service orders to guests and to check quantities and presentation based in accordance with Baglioni service standards.
• Ensure full knowledge of the room service menu and services available to guests.
• To consistently deliver and exceed positive customer service at all times.
• To clear, clean and lay room service tables and check the state and cleanliness of crockery, cutlery and glasses.
• Ensure hotel standards of service are adhered to at all times.
• To take part in the preparation and cleaning of the room service areas.
• Ensure the service regulations of the hotel are applied.
• Preparation of the room service related amenities assisting when required.
• To adhere to all Health & Safety and Food Hygiene regulations as set by the company.
• To ensure the correct usage of equipment.
• To be responsible for his/her own personal health and hygiene appearance.
• To comply with licensing laws and weights and measures regulations.
• To maintain good working relationships with other hotel departments and team.
• To carry out all reasonable requests from management.
  • Up to £8.72 per hour + meals on duty + incentive scheme
  • Baglioni (UK) Limited is an equal opportunities employer, and candidates must be available for a face to face interview. The Package: Our teams enjoy a competitive salary and an exciting range of benefits; a few that may tempt you are: meals on duty, incentive schemes and training and development opportunities.
  • Departamento: Alimentos & Bebidas servicio Camarero / a

Sobre ti

Key Requirements:

The successful candidate must have previous experience within a customer service environment preferably within a 5-star hotel background or Catering Industry. Your customer service skills and personal presentation must be impeccable. Candidates must be totally committed to the role, with an enthusiastic, outgoing, flamboyant personality and ready to go the extra mile. You will be a good team player, with developed customer care skills and a very keen eye for detail.

Fluency in English is essential; other languages would be of benefit.

The opportunity is available on a Zero Hours Contract.

If you feel you have the experience, personality and commitment required to fill the position of Room Service Commis Waiter/Waitress, please send your full CV in application. To apply for this position, you must be eligible to work in the UK
  • Idioma requerido: Inglés.

La empresa

Our Group was created in 1974, when Roberto Polito built his first establishment in Punta Ala, Tuscany (Hotel Cala del Porto), working with his wife Lisa to develop a unique concept of hospitality in terms of life experience: a journey in the Italian style through its culture and various traditions.

With this in mind, we developed a Collection which currently counts 8 exclusive hotels and 1 resort mainly located in period buildings in the historical centres of Europe’s major cities of art. There are five hotels in Italy, two in France and one in the heart of London, a hotel inaugurated in March 2004, marking a significant turning point in the design concept for our Collection.

Today, our great adventure is beginning afresh courtesy of the family’s younger generation, Luca Magni and Guido Polito, the Group’s CEO, who are guiding the company towards new international projects.

One of the most significant examples of the new management is the idea behind the Baglioni Hotel in London, with its innovative style that has reinvigorated the image of the brand thanks to a close attention to detail, the careful selection of materials, and a constant balance between tradition and modernity, in the search for a less formal and more subtle vision of elegance and hospitality. This new concept of contemporary luxury is aimed at an increasingly demanding public that is attentive to new trends, such as our most exclusive suite – Roman Penthouse – a 590 sqm apartment with the best panoramic view of the Eternal City.

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Room Service Commis Waiter/Waitress

London, Reino Unido

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