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Chanel
Publicada
Cerrada
Retail Operations Executive - Fragrance & Beauty Product Division (Thai and English Speaking)
Sobre el trabajo
Key Responsibilities:
- Support Retail manager with ongoing retail related procedure and initiative projects
- Extract and create all Retail KPIs report (regular and on-demand report)
- Track and update staff’s LEAVE information (day-off, vacation, public holidays and others)
- Collect all manual data from Retail team (Office, POS & Boutique) and generate into a report
- Prepare and update all staff information in the file to be ready to use (name, ID, counter, all retail KPIs, etc)
- Coordinate with related parties (internal and external) to support retail team (Office, POS & Boutique) E.g. On-boarding items (name card, uniforms, email, ID code, retail orientation schedule), travel document and requisition, expense claims, Retail team schedule, etc.
- Set user friendly format & template for all retail related reports
- Coach retail team (POS & Boutique) how to use & develop their own template to report frontline situation and to communicate clearly from office to frontline
- Other administrative tasks such as consolidate file, separate file, complete all the check lists of certain tasks, arrange TNT or messenger to deliver/receive goods, etc.
- Support Area Sales Manager by
- Track, coordinate & adjust daily and monthly adjustment of POS & Boutique between BRIO & Retailer system
- Consolidate and Organize POS & Boutique roster, including MUA, MUF & Temp staff
- Consolidate monthly target file
- Prepare non-selling items (testers & other SPM) for POS & Boutique during marketing activities period (Counter Activity, Podium, Mega event, Special workshop)
- Collect staff detail for uniform ordering and order product allowance
- Build and maintain good relationships with Retail team at Office, POS & Boutique, CHANEL Thailand team members and external parties
Work Experience
- Min 2 years of related working experience in retail sector with people management portfolio
Required Competencies
- Service mind
- Willingness to go for extra miles
- Fast Learner
- Attentive to detail
- Good in organization skills
- Good interpersonal and communications skills
- Strong excel knowledge
- Team player
- Able to work under pressure and multi-task
Cerrada
Retail Operations Executive - Fragrance & Beauty Product Division (Thai and English Speaking)
A tiempo completo, Indefinido
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