Franchised Assistant General Manager

[{{ $ | translate}}] Franchised Assistant General Manager
Courtyard Lansing

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Descripción de la oferta

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

Please apply online at

Additional Information: This hotel is owned and operated by an independent franchisee, Banyan Investment Group. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Banyan Tree Management is a Florida-based hotel management and development company that has been named multiple times to Inc's list of fastest growing private companies in the United States.  We currently have 23 properties in our management portfolio and offer a dynamic work environment with avenues for professional and personal growth.  We strive to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success:
  • Transparent & Accountable
  • Humble, Respectful & Dedicated
  • Embrace Opportunity 
  • Create Value for Stakeholders
  • Family Matters
The qualified candidate will have a minimum of 2 years of hotel management experience at the AGM or FOM level with an emphasis on guest service, team member development and training, organization and detail-oriented and ensuring guest satisfaction at every level. The candidate must also have the following skills:

Key duties include:
  • Effective scheduling of all front desk staff members to fall within budgeted guidelines.
  • Responsible for training and motivating staff.
  • Support the General Manager and function as manager on duty in their absence.
  • Responsible for maintaining guest satisfaction at acceptable levels.
  • Candidate must be "hands on" with a strong work ethic
  • Ability to lead by example, coach and mentor team members
  • Strong organizational skills
  • Excellent communication skills to clearly communicate with all staff members
  • Desire to work as part of a team
  • Excellent problem resolution skills
  • Experience in all front desk operations
  • Experience in housekeeping operations
  • Experience as Manager on Duty during high occupancy periods.
The ideal candidate must be high-energy and have the ability to think outside the box. Responsibilities include management of the front desk operation, including night audit. Additional responsibilities include support of the housekeeping operation, assistance with payroll and human resources, maintenance, and food and beverage operations

Key Job Requirements
  • Candidate must be "hands on" with a strong work ethic
  • Must be willing to work flexible schedules based on business levels including nights and weekends as needed
  • Must be detail oriented and have strong follow-through skills
  • Must be able to handle multiple tasks in a fast-paced environment
  • Must have a strong sense of personal and professional accountability and accept responsibility for actions.
  • Possess the ability to understand budgets, staffing models and cost controls.
  • Basic math skills
  • Fluent in English, multi-lingual is a plus
Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. These laws prohibit employment discrimination based on race, color, sex, religion, national origin, age, disability, marital status, veteran status, or any other characteristic protected by law. For more information, employees and/or candidates are encouraged to visit Employment is offered by the hotel, not Banyan Tree Management. Each hotel is independently owned. The hotels are operationally managed by Banyan Tree Management. Each hotel is an equal opportunity employer.


This company is an equal opportunity employer.







See description


Tipo de oferta de empleo
A tiempo completo
Lansing, MI, United States
Departamento de Habitaciones
Fecha de incorporación
Lo antes posible
Duración del contrato

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