Front Office Internship LONDON
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Front Office Internship LONDON

Derby Hotels Collection London

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Front Office Internship LONDON

Sobre el trabajo

We are looking for an Intern to join our F&B Deparment at the Caesar Hotel.

Ensure the operation of the hotel, attending, managing, implementing and / or deriving the demands and needs of customers and / or internal staff as soon as possible and with maximum satisfaction.

Support for the management of all the processes that go through reception, management support check in / check out, support squaring the accounting data of other departments (end of shift, total closure, audit and error resolution), note Hotel occupancy and review billing.

Support by telephone and in person attend and manage customers, making direct sales and applying discounts according to the rules and respond to requests for information.

Support the department in managing customer complaints and manage the special needs of the staff itself.

The expected result will always be the total customer satisfaction and the best results for the company, working in an atmosphere of collaboration with different departments of the hotel, as well as other members of the reception.

Sobre ti

- Posibility to make an agreement with the university or academic center.
- Availability for a full time internship, from monday to sunday, two days off.
  • Idioma requerido: Inglés.

La empresa

Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others.

We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture.
We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests.
GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.

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Caducada

Front Office Internship LONDON

London, Reino Unido

Prácticas,Formación, 6 meses

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Fecha limite de comienzo:

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