Sales Manager

Sales ManagerSelling a memorable experience in an authentic location is the essence of a Sales Managers role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.

Hotel Overview:  The Fairmont Chengdu Hotel and Residences is located in the center of the new Tianfu Hi Tech and Banking district of Chengdu and is adjacent to the Exhibition center and new Global Center. It features 336 guestrooms and 61 luxury residences in the hotel tower, as well as 382 luxury residences in two adjoining residential towers (opened in 2014). As part of the Palm Springs International Center, it is connected to a 42,100 square meter luxury retail mall. The Hotel boasts a Willow Stream Spa, Gold Executive Floor, large Banquet facilities and a collection of F&B concepts including the “Cube”, a 3 story lobby lounge and Sushi bar, Art of China our Chinese Restaurant with outdoor seating garden, Spectrum our all day dining room and a signature Art Deco Restaurant and Night Club “Manhattan” on the 42&43 floor of the hotel.  Chengdu is one of China’s most famous cities and is a top destination for people from China and around the world to visit.   It has a deep culture and history, hundreds of amazing tourist attractions and of course the famous Chengdu and Sichuan cuisine.  Chengdu has been listed as one of the fastest growing and top 4 cities to live in in China.

Summary of Responsibilities:

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging service
• Ensure prompt and courteous service is extended to both internal and external customers
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
• Solicit group, transient and/or banquet business through action plan preparation and execution
• Establish parameters, quotes and negotiate prices, confirming by written contracts
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
• Maintain accounts, contact, activity and business details within the appropriate software applications
• Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
• Prepare weekly, monthly, quarterly and annual reports, as required
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Follow all safety  policies
• Other duties as assigned

 Qualifications:

• Previous Sales experience required
• Computer literate in Microsoft Window applications andor relevant computer applications required 
• University/College degree in a related discipline preferred
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements:  Must be legally eligible to work in China. The hotel will assist with the working visa for suitable foreigner applicants. APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!