Bellperson/Butler

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Fairmont Heritage Place, Ghirardelli Square

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Descripción de la oferta

 

 

 

Bellperson/Butler

A smile and helping hand is what our Owners & Guests will experience as you personally greet them on their arrival. As a Bellperson/Butler/Bellhop with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.

 

Hotel Overview:  The cornerstone of Ghirardelli Square, Ghirardelli's illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square.  Our residential-style, all-suite luxury boutique hotel allows guests to experience one of the city's most precious jewels in a new and intimate way. Offering one, two and three bedroom luxury vacation rentals in San Francisco - complete with gourmet kitchen, living room with fireplace and dining area - Fairmont Heritage Place, Ghirardelli Square affords all the comforts of home with the world class service of Fairmont Hotels & Resorts that today's discerning travelers have come to expect.

 

Summary of Responsibilities: Reporting to the Director, Rooms, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service
  • Identify and anticipate owners' and guests’ needs to ensure personalized service
  • Assist with any arrangements for owners and/or guests
  • Secure and retrieve vehicles within and from the parking facility in keeping with the valet parking procedures
  • Deliver luggage within residences per resident preferences upon arrival and retrieve luggage upon their departure.  Unload and load luggage into residents’ vehicles
  • Deliver and store owner storage boxes and items as requested with owner arrivals 
  • Provide a detailed orientation of residence amenities and features to all arriving residents which includes HVAC system, media panel (TV and DVD/radio system), appliances throughout the kitchen and washer/dryer components

  • Retrieve food from Ghirardelli Square outlets and serve within the residences as part of the In-Residence Dinning service

  • Deliver amenities, faxes, mail, newspapers, packages and other items requested by residents

  • Assist guests regarding hotel facilities in an informative and helpful way

  • Follow department policies, procedures, and service standards

  • Follow all safety policies  

  • Other duties as assigned 

 

Qualifications:

  • Previous customer related experience an asset
  • Valid State Driver's License required
  • Excellent communication skills and a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times 

Physical Aspects of Position (include but are not limited to): 

  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting up to 50lbs
  • Constant kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: You must provide proof that you are legally entitled to work in the United States.  Employment is conditional upon your ability to produce acceptable documentation establishing that you are legally entitled to work in the United States within three days of your date of hire.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

 

 

EOE/M/F/D/V/AA

 

Requisitos

See description

Tipo de oferta de empleo
A tiempo completo
Ubicación
Fisherman's Wharf, San Francisco, CA, United States
Departamento
Otros
Fecha de incorporación
Lo antes posible
Duración del contrato
Indefinido

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