Bell person

[{{ $ctrl._job.status.name | translate}}] Bell person
Fairmont Peace Hotel

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Descripción de la oferta


Bellperson
A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellperson with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.

Hotel Overview:

荣耀、传奇、奢华——坐落在上海黄浦江畔的和平饭店,其浓墨重彩的辉煌历史让远东其他所有酒店都黯然失色。设有270间装潢典雅的客房和套房,6座餐厅及酒廊,声名显赫的和平厅,和费尔蒙屡获殊荣的蔚柳溪水疗馆。

Proud, legendary and lavish, Fairmont Peace Hotel, overlooking Shanghai’s Huangpu River, boasts a history that overshadows
that of any other hotel in the Far East. Features 270 elegantly appointed guestrooms and suites with a selection of six
restaurants and lounges, the historic Peace Hall and Fairmont’s award-winning Willow Stream Spa.

本职位只对中国公民开放。
This position is only open to Chinese citizens

请把简历投递至:nick.fang2@fairmont.com

Please send the resume to :nick.fang2@fairmont.com

Summary of Responsibilities:
Reporting to the Manager Of Guest Service, responsibilities and essential job functions include but are not limited to the following:

  • Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel
  • Consistently offer professional, friendly and engaging service
  • Ensure the timely and efficient transfer of luggage to and from the guest’s room
  • To ensure the guest is familiar with their room upon arrival ie. temperature control
  • Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards, including all safety policies
  • Other duties as assigned

Qualifications:

  • Previous customer related experience an asset
  • Excellent communication skills and a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position include but are not limited to the following:

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Constant kneeling, pushing, pulling, lifting
  • Frequent ascending or descending ladders, stairs and ramps


Visa Requirements: Chinese Only


APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Tipo de oferta de empleo
A tiempo completo
Ubicación
Shanghai, China
Departamento
Fecha de incorporación
Lo antes posible

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