Spa Front Desk Receptionist

[{{ $ | translate}}] Spa Front Desk Receptionist
Fairmont Singapore

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Descripción de la oferta



Spa Front Desk Receptionist, Willow Stream Spa
This position encompasses three roles – spa desk, telephone appointment booking and spa host. This person will be working in all three positions in a rotating manner. The Spa Front Desk Receptionist is also responsible for the overall operation of the reception area, telephones and hosting.
Hotel Overview:

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,028 well-appointed guestrooms, both hotels offer a distinct collection of 15 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN, cutting-edge meeting space at Raffles City Convention Centre and one of Asia’s largest spas, Willow Stream Spa.

Summary of Responsibilities:
Reporting to the Spa Operations Manager, responsibilities and essential job functions include but are not limited to the following:
  • Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance
  • Knowledgeable about all aspects of treatments and the facility
  • Control entry into all areas of facility by restricting all unauthorised individuals
  • Collect moneys or other suitable payment from clients for all services rendered
  • Operate point of sale system
  • Treatment bookings/scheduling
  • Give tours of spa, as required
  • Respond to inquiries by phone and in person, providing complete details of all spa aspects
  • Maintain office files/records
  • Maintain inventory and stocking of all reception materials
  • Prior experience in a hospitality customer service role will be an advantage
  • Minimum GCE ‘O’ Levels
  • Excellent communication skill, both written and spoken
  • Computer-literacy in Microsoft, Word, Excel
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!



At Fairmont Singapore and Swissôtel The Stamford we offer our guests the finest hospitality experience in each of our destinations. Your contribution is important to the success of our Company and we are committed to providing an environment that will foster growth and reward your efforts. Our teams around the globe endeavour to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities. Together we design career plans and unveil new professional perspectives through our various development programs, and with you playing a part will help make your ambitions real. An exciting future awaits!


We regret to inform that only shortlisted candidates will be notified.





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Tipo de oferta de empleo
A tiempo completo
Downtown Core, Singapore
Fecha de incorporación
Lo antes posible

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