Banquet Manager
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Banquet Manager

Four Seasons

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Banquet Manager

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We’re Hiring!

Come join our Four Seasons Family! We are looking to build our Opening Team!! We are hiring for a Banquet Manager! This is a Department Head level position and eligible for an annual incentive! We anticipate this position will start mid-2021.

About Four Seasons Resort and Residences Napa Valley

Situated at the northern end of Napa Valley off the famed Silverado Trail, Four Seasons Resort and Residences Napa Valley will offer experiences will capture the imagination of even the most seasoned wine country visitors. Be a part of the most highly anticipated opening resort of 2021.

The Position/Role

Four Seasons Resort and Residences Napa Valley is looking for a Banquet Manager. The Banquet Manager is responsible for executing all events. The Banquet Manager will plan, organize, direct and control the work of employees in the Resort’s Banquet and Event space. They will also ensure maximum guest satisfaction and financial success through providing exceptional service and attention to guests and colleagues alike.  

Responsibilities

  • Coordinates the set-up and service of all functions in the hotel/resort.

  • Select, train, evaluate, lead, motivate, coach, and discipline employees, assistant managers and supervisors in the hotel’s Banquets and Events spaces to ensure that established cultural and core standards are met. 

  • Establish the long-term strategic planning for the Banquets operation.  

  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.  

  • The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons, both Event organizers and attendees.  

  • The ability to work closely with the Director of Food & Beverage, Executive Resort Chef and Banquet Chef to ensure an excellent product quality and excellent service delivery. 

  • Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments. 

  • Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.   

  • Create and nurture a Great Place to Work for All.   

  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.  

  • Work harmoniously and professionally with co-workers and supervisors.  

  • Assists with responsibilities and duties in the absence of or due to heavy volume in other areas of the Resort 

  • Phone coverage and other direct guest communication 

  • Perform other tasks or projects as assigned by management. 

  • Assist with service of food and beverage items in all Food & Beverage Operations areas. 

  • Assist with set-up and cleaning of operational areas. 



Who You Are

  • College Degree Preferred, specializing in in hotel/restaurant management or equivalent experience required.

  • Minimum two years bartending or related work. 

  • Three to five years’ previous experience leading a Banquet and Events operation. 

  • Knowledge of Napa Valley and surrounding areas, highly desirable, however not required. 

  • Preferred experience in a luxury hotel or caterer operation 

  • Must be flexible with schedule- Able to work weekdays, weekends, holidays, evening/overnight shifts. 

  • Strong written and oral presentation skills 

  • Ability to multi-task in a high volume and demanding environment. 

  • Strong computer skills 

  • Strong problem solving skills, ability to handle difficult situations and guests. 

  • Requires a working knowledge of food and beverage division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.  

  • Requires reading, writing and oral proficiency in the English language, Spanish is not required but strongly desirable. 

  • Valid driver’s license and clean driving record.



This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

About the company

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.  Our employee-centric approach will have you feeling like family in no time!

Some Benefits Four Seasons Resort and Residences Napa Valley employees can enjoy:

  • Competitive Salary & Benefits

  • Cigna medical and dental benefit options

  • 8 weeks of New Parental Leave Pay

  • Fur Baby/Pet Insurance

  • Excellent Training and Development opportunities

  • Complimentary accommodation at other Four Seasons Hotels and Resorts

  • Complimentary Employee Meals

  • 401k Retirement Plans



To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com .

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: EEOC is The Law .

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Cerrada

Banquet Manager

Napa, CA, Estados Unidos

A tiempo completo, Indefinido

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