Learning and Development Manager - San Domenico Palace, Taormina, A Four Seasons Hotel
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Learning and Development Manager - San Domenico Palace, Taormina, A Four Seasons Hotel

Four Seasons

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Learning and Development Manager - San Domenico Palace, Taormina, A Four Seasons Hotel

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About Four Seasons Hotels and Resorts:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Role of Learning and Development Manager:

We currently have an opportunity for a Learning and Development Manager to join our pre-opening San Domenico Palace, Taormina, A Four Seasons Hotel team in Sicily, Italy! 

Reporting into the Director of People and Culture, you will be responsible for developing the learning quality and experience on property; delivering workplace learning and development, performance improvement programs, and initiatives to best achieve long-term business success. 

You will be the Cultural Advocate of the Golden Rule in every employee action in your hotel and your goal is to support our talented people by curating an impactful mix of learning needs analysis, design and delivery. 

Responsibilities will include identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction, promoting a continuous learning culture, partnering with stakeholders to ensure leadership skills are developed, ensuring new employees are given the knowledge and skills to be successful, supporting the planning committee in assisting them to conduct management development programs and blended learning programs for their teams, analyzing potential service gaps, and evaluating the effect of training programs and initiatives

Our Ideal Learning and Development Manager candidate will have:

Hotel operations experience along with experience in a Learning and Development leadership role, and a passion for people and talent development; helping people learn and reach their full potential. 

You will be a Business Partner, have excellent interpersonal, relationship building and training delivery skills, have the highest level of integrity and transparency, an eye for detail, be an employee champion and have a special talent for promoting a continuous learning environment that creates an atmosphere for professional development opportunities.

Ideally you will also have pre-opening and seasonal experience, and you must possess the legal right to work in Italy and have fluency in English and Italian.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done.  We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.  As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

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Learning and Development Manager - San Domenico Palace, Taormina, A Four Seasons Hotel

Taormina, Italia

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