Rooms Manager In Training - Four Seasons Hotel Boston
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Rooms Manager In Training - Four Seasons Hotel Boston

Four Seasons

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Rooms Manager In Training - Four Seasons Hotel Boston

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Join a diverse and talented team in Boston

We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves, and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. 

The Program

The aim of the Program is to develop the Manager in Training (MIT) to an Assistant Manager position upon completion of the Program, subject to satisfactory performance. The MIT will learn the standards and then may assume supervisory responsibilities in two or more departments within the first 12 months.

  • Learn and follow service standards and cultural standards so that we expertly serve guests by providing exceptional knowledge of hotel products and services.

  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

  • Lead daily shift briefings, ensure that all new hires have been properly trained and entered in to payroll system according to training manuals, give feedback and coaching to all service staff and communicate progress of training to management.

  • Work harmoniously and professionally with co-workers and supervisors; maintain discretion and confidentiality, including matters relating to guests, staff, and the company. 

  • Understand Four Seasons’ style, practices, culture, terminology, and general philosophy. Use these principles as guideline for behavior.

  • Attend, participate in and occasionally lead required meetings or training events and perform other tasks as requested by management.

  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of conduct as set forth in the employee handbook.



Desired Qualifications and Skills

  • 1-2 years experience in hotel  environment with a passion for the industry

  • Strong command of the English language, both written and verbal.

  • Strong computer skills

  • Successful candidate must possess legal work authorization



What to Expect from Your Work Experience 

  • Be part of a cohesive team with a singular focus on creating the best possible guest experience 

  • Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons 

  • Be encouraged to demonstrate your professional passion 

  • Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company 

  • Be rewarded with market-leading pay and a comprehensive benefit plan 

  • Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program 

  • Receive a complimentary meal when at work in our employee restaurant. 



Learn more about our property and what it is like to work at Four Seasons by visiting: 

http://www.fourseasons.com/boston  

https://www.facebook.com/FourSeasonsHotelBoston  

https://www.twitter.com/FSBoston  

http://jobs.fourseasons.com  

https://www.linkedin.com/company/four-seasons-hotels-and-resorts  

https://www.facebook.com/FourSeasonsJobs  

https://twitter.com/FourSeasonsJobs  

We look forward to receiving your application! 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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Rooms Manager In Training - Four Seasons Hotel Boston

Boston, MA, Estados Unidos

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