Front Office Manager - Franchise

Job Requirements

Ultimate Customer Service relations, greeting clients daily, phone adequate, attention to detail, multi-tasker

Organized and well groomed.

High sense of urgency, computer skills necessary.

Please have solid references

Successful history as a front desk agent or related hospitality experience

Must have a flexible work schedule. Flexible schedule Task-driven individual

Responsibilities: Register & process guests and their assigned rooms Accommodate guest requests Communicating with hotel staff on the status of guest rooms Up Selling guest rooms and promoting hotel services Handling cash payments

Maintain a clean and neat front desk area

Receive payments for room charges, or unpaid balance, at check-in Notify early arrivals when room is ready for occupancy.

Distribute room keys, Follow hotel rules or policies, receipts and check-out information. Assign bell-hops or assistants, if any, to take luggage.

Respond to guests’ requests for room service or questions

Work Experience

Ultimate Customer Service relations, greeting clients daily, phone adequate, attention to detail, multi-tasker

Organized and well groomed.

High sense of urgency, computer skills necessary.

Successful history as a front desk agent or related hospitality experience

Benefits

Team Member Travel Program

Health, Dental, Vision Insurance Available

401K

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.