Hilton
Publicada
Housekeeping Supervisor
Sobre el trabajo
Housekeeping Supervisor responsibilities include training and supervision of room/suite and housekeeping attendants to ensure all rooms/suites and public areas are cleaned and comply with hotel standards. Visually inspects rooms/suites/F&B outlets and all public areas of the hotel.
What will I be doing?
• Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions.
• Promote team member loyalty and empowerment.
• Communicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areas.
• Communicate and coordinate closely with Front Office for daily blockings and guest request and preferences
• Attend to all guest complaints
• Quarterly linen inventory.
What are we looking for?
Housekeeping Supervisor serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a Housekeeping supervisory role
- A successful track record of managing a team
- Strong organizational and analytic skills
- An attention to details
- Strong communication skills
- A passion for delivering exceptional levels of guest service
- Proficiency, preferred, with computers and computer programs, including Microsoft Office
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
- Departamento: Limpieza Responsable del departamento de habitaciones
Housekeeping Supervisor
A tiempo completo, Indefinido
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