Sr. Catering Manager - Franchise
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Sr. Catering Manager - Franchise

Hilton

Publicada

Cerrada

Sr. Catering Manager - Franchise

Sobre el trabajo

Job Requirements

JOB PURPOSE:   Responsible for the development of market segment(s) and solicitation of new customer relationships while maintaining existing relationships with corporate and social accounts while consistently striving to maximize revenue and promote relationships through effective negotiation of services, prices while assisting the Director in the management of the entire Catering Department.

Assist qualified Pueblo of Pojoaque Tribal members in employment opportunities with the Pueblo of Pojoaque Businesses by hiring, coaching, and supporting their career growth.


ESSENTIAL FUNCTIONS:

  • Responsible for representing the hotel through conducting conferences, making proposals and other external sales presentations to groups and prospective customers to solicit, explain, negotiate and close group and local catering business. Daily meets with and entertains customers, conducts property tours, participates in tradeshows, industry and community events to promote facilities and services and close deals. Has discretion and authority to negotiate contracts and commit company with customers and set establish agreements with vendors.
  • Manages all aspects of the customer relationship including drafting proposals and contracts, responding to customer inquiries, as well as organizing all other arrangements as they relate to social and corporate events ie: set-up and execution of social and corporate meetings, meals and special events. Directs and supervises meeting and/or catering logistics to catering and event services managers and other affected departments and team members responsible for event execution.
  • Provides guidance to Catering Managers to help ensure events are executed as planned.
  • Creative design of menus and events to maximize revenue and event experience.
  • Prepares and presents catering forecasts and reports as required.
  • Formal planning for and execution of significant events at the hotel.
  • ​Audits customer checks and department charges and files to ensure accuracy.
  • Supervises staff in creation and distribution of accurate written materials.
  • Ensures that contracts, menus, letters and reports are completed according to Hilton standards and policies.
  • Re-book functions and follow-up with customers by sending a thank you.
  • Compiles Food and Beverage post event report.
  • Performs other duties and responsibilities as assigned or required
  • Other duties as assigned.



Work Experience

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

  • Must be at least years 21 of age
  • Must have high level of expertise in food and beverage menu development.
  • Must be knowledgeable in all areas of banquet and event etiquette, guest relations and service standards.
  • Ability to operate independently and with a high degree of autonomy requiring excellent time management skills and self-motivation.
  • Ability to manage and direct staff.
  • Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines.
  • Hotel product and industry knowledge, i.e., staffing, operations, safety, security, structural, terminology, fire, police and health codes, hotel policies, city ordinances.
  • Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculations.
  • Ability to successfully operate computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi (or in house sales system), OnQ, and Intranet and Optimum Settings (or in house CAD program).
  • Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
  • Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc.
  • Ability to complete a contract in compliance with all checklists, standards and hotel policies.
  • Interpersonal skills to provide overall guest satisfaction.
  • Ability to work under pressure and deal with stressful situations during busy periods.

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

  • Minimum 2-year college (associate) degree or 4-year college degree preferred
  • Four year degree in Hotel and Restaurant Management or equivalent combination of education and professional experience
  • Three years prior group and or local catering experience.
  • CPR certification and/or First Aid training preferred.
  • Valid driver’s license required.
  • Some travel required



Benefits

Medical, Dental and Vision Insurance available. Paid Life Insurance. Voluntary Insurances and LTD available. 401k, PTO beginning day 1! 7 paid holidays.



Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Cerrada

Sr. Catering Manager - Franchise

Santa Fe, NM, Estados Unidos

A tiempo completo, Indefinido

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