Night Auditor (Part Time) - Hotel (190214)

[{{ $ctrl._job.status.name | translate}}] Night Auditor (Part Time) - Hotel (190214)
Holiday Inn

Publicada

Descripción de la oferta

Description

About us

Accurately balances all hotel income and expenses for 24 hour hotel operating period. 

MUST have prior Hotel/Front Office experience.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

  • Be you – by being natural, professional and personable in the way you are with people
  • Get ready – by taking notice and using your knowledge so that you are prepared for anything
  • Show you care – by being thoughtful in the way you welcome and connect with guests
  • Take action – by showing initiative, taking ownership and going the extra mile

 

Your day to day

RESPONSIBLE BUSINESS

  • Act as hotel system liaison during night hours.  Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur.
  • Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses.
  • Transmit credit card batches.
  • May assist with other duties as assigned.

FINANCIAL RETURNS

  • Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
  • Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts.

PEOPLE

  • Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
  • Promote team work and quality service through daily communications and coordination with other departments. 

GUEST EXPERIENCE

  • Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.

MUST have prior Hotel/Front Office experience.

What we need from you

High School diploma or equivalent plus some customer service experience.  Some college preferred.  Must speak fluent English.  Other languages preferred.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds
  • Moving about the public areas
  • Communicating with other people
  • Handling objects, products and computer equipment
  • Bending, stooping, kneeling

Other:

  • Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
  • Basic mathematical skills are used frequently.
  • Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.
  • May be required to work nights, weekends, and/or holidays.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

What we offer

In return we''ll give you a competitive financial and benefits package which includes Medical, Dental, Vision, Disability and Life Insurance, a matching 401k plan, hotel discounts worldwide and much more. We will give you the chance to work at a wonderful hotel with a great team of people.

Most importantly, we''ll give you the Room to be Yourself. So what''s your passion? If you think you can bring your passion to the role of Night Auditor we''d like to hear from you. Please apply now.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Requisitos

See description

Detalles

Tipo de oferta de empleo
A tiempo completo
Ubicación
Torrance, CA, United States
Departamento
Otros
Fecha de incorporación
Lo antes posible
Duración del contrato
Indefinido

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