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Hong Kong Disneyland Resort
Publicada
Cerrada
Resort Call Center Representative (Overnight) - Full Time
Sobre el trabajo
At the Hong Kong Disney Resort, Guests have the opportunity to experience not only our Magical Parks and Resort Hotels, but our service as well. That service begins with their very first phone call. Assisting Guests to create a magical experience just for them is the main role.
ResponsibilitiesHandle high volume of phone calls, which may be called for different purposes, from our Guest
Provide one-stop excellent Guest services promptly
Operate Resort Call Center systems and applications in an accurate and efficient manner
Basic Qualifications
Ability to speak fluent Cantonese, English, and Putonghua
Ability to reflect a professional image while maintaining Guest privacy
Ability to perform in a fast-paced and sometimes stressful working environment
Good team player, self-initiative and strong sense of responsibility
Full-Time availability is required. This role is Full-Time and requires full availability for any shift, including overnight shifts
Preferred Qualifications
SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.
Responsibilities
- Preferably with previous work experience in Hotel, customer services, or tourism industry
- Preferably with tertiary education qualification from Hotel, Hospitality or Tourism Management courses
- Preferably with computer skills and knowledge in Microsoft Office applications (Word, Excel, PowerPoint) and Chinese word processing
SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.
- Departamento: Administración
Cerrada
Resort Call Center Representative (Overnight) - Full Time
A tiempo completo, Indefinido
Fecha de inicio:
Fecha limite de comienzo: