Descripción de la oferta
Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as a Floor Supervisor in our Housekeeping Department!
Here at the newly refurbished Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude.
As a ''Sunday Times Top 100 Best Companies to Work For'', you will be provided with tailored development plans, trainings and apprenticeship opportunities to develop your career!
Joining our independently owned and 5–star hotel as a Floor Supervisor, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:
• Complimentary night stay for 2 at the Royal Lancaster London
• Employee discounts of up to 50% food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
• Employees and Friends & Family rates across our sister properties
• Complimentary meals on duty
• Uniform provided and laundered complimentary
• Refer a friend bonus £200 per referral
• Cycle to work & workplace pension schemes
• Child Care Vouchers
• Annual season ticket loans
• Employee recognition schemes and Social Committee events including gala dinners and much more!
As a Floor Supervisor in our Housekeeping Department, you will be motivating Room Attendants and Floor Porters to achieve the highest standards of cleanliness and service in the rooms, corridors, offices and public areas. As well as creating an atmosphere of hospitality and guest delight by welcoming and focusing on enhancing their experience. You will be maintaining key control during morning and evening shift in order to ensure accountability for all guest bedrooms and storage of the keys issued.
Creating a spreadsheet on daily basis with the work assignments for Room Attendants would form part of your task. You would also be checking daily status of all assigned rooms in order to identify, solve and minimize rooms’ standards discrepancy. As a Floor Supervisor, you will be distributing priority rooms to the Room Attendants for immediate cleaning ensuring to check in runs efficiently while conducting quality spot checks to ensure consistency of departmental performance.
We’re more concerned with what’s in the glass not whether it’s half full or empty so come and pour some happiness into yours by joining our team as a Room Attendant!
- Tipo de oferta de empleo
- A tiempo completo
- London, United Kingdom
- Fecha de incorporación
- Lo antes posible
- Duración del contrato
Royal Lancaster London
Overlooking Hyde Park with stunning 18th floor views of London, the hotel is only moments from Park Lane and Oxford Street.
As a 'Sunday Times Top 100 Best Companies to Work For' in 2016, 2017 and 2018, the Royal Lancaster London focuses on the belief that ‘Happy Colleagues mean Happy Guests’, and we are committed to the vision of ‘We Always Care’ which lives through an inverted hierarchy.
Our colleagues are supported to be the very best they can be through tailored development plans, training and apprenticeships. There is a focus on promoting great ideas and delivering an emotionally intelligent service to our wonderful guests. Working with us means you will be joining a family of like-minded people who genuinely always care.
The hotel offers an array of culinary options, with three restaurants and two bars, as well as 16 meetings and events spaces, including the renowned Nine Kings and Westbourne Suites, with a capacity of 3,000 guests, making Royal Lancaster London one of the largest banqueting venues in Europe.