Host - Front Desk
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Host - Front Desk

Hyatt Regency Jinan

Publicada

Cerrada

Host - Front Desk

Sobre el trabajo

  • 遵循品牌承诺并始终提供优异的对客服务。

    Delivers the brand promise and provide exceptional guest service at all times.

  • 适时的为其他部门员工提供同样优质的服务。

    Provides excellent service to internal customers as appropriate.

  • 熟悉掌握酒店的产品知识及服务标准。

    Be familiar with the hotel’s products and services and policies.

  • 礼貌而高效地处理所有客人和内部的投诉和询问,确保问题得到圆满解决。

    Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

  • 保持与顾客和同事的良好合作关系。

    Maintains positive guest and colleague interactions with good working relationships.

  • 经常性的亲自确认客人在入住和离店过程中得到尽善尽美的服务。

    Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.

  • 确保客人信息的历史记录得到精确的维护,并提前对回头客进行入住登记。

    Ensures that guest history records are accurately maintained and all repeat guests are pre-registered.

  • 问候、接待客人并协助做好入住登记。
  • Meets and greets all guests and assists with registrations. 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Cerrada

Host - Front Desk

Jinan, China

A tiempo completo, Indefinido

Fecha de inicio:

Fecha limite de comienzo:

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