Casual Housekeeping Team Leader

Housekeeping Team Leader

About us:

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes at The Montagu, snacks and cocktails at award-winning Churchill Bar & Terrace or Michelin-starred Italian fine-dining at Locanda Locatelli.

About you

As Team Leader joining the Housekeeping team you will responsible for leading the shift to deliver an excellent and impeccable stay for our guests and for supporting the vibrant existing team in the daily operations. Some of the key processes include but are not limited to:

·     Being accountable for the arrival and departure experience

·     managing the team in line with business needs and guest expectations

·    maximising revenue and cost control in line with the teams’ business plan

·     working with other teams to maximise guest satisfaction

·     mentoring and coaching to ensure maximum employee engagement

·     personalizing guest profiles with accurate preferences

·     being accountable for room readiness & cleanliness including maintenance

With your natural leadership skills and dedication to people, you are always striving to deliver a great service for and foster connections with guests. Previous experience working in the same or similar role within a five star hotel environment is desired.

If you are a motivated and passionate Team Leader and are looking for your next challenge, then we would like to meet you.

Being part of Hyatt Regency London – The Churchill also means, joining the Hyatt family which has over 679 hotels in over 54 different countries, also recognised as a UK Great Place to Work Company!

What is in it for you?

Continuous learning and development is paramount to us. As such, we pride ourselves on developing and supporting all our colleagues. You will have access to various learning opportunities both online and in our dedicated training room.

·         12 free nights per year of service across Hyatt Hotels worldwide

·         Employee and Friends & Family rates across Hyatt Hotels               worldwide

·         Discounts of up to 50% in our Hyatt UK restaurants & bars

·         Uniform provided and laundered complimentary

·         Complimentary meals on duty

·         Refer a friend bonus £500 per colleague introduced

·         Cycle 2 work scheme

·         Busy social calendar including annual summer & Christmas             celebrations

·         Workplace pension scheme

·         Annual season ticket loan

·         Team member & performance rewards system redeemable in         various forms complimentary such as gift cards

Are you ready for a dynamic environment where you can truly shine?

Please be sure to be eligible to work and live in the UK before applying.