Descripción de la oferta
Bringing True Hospitality to the world.
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.
We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.
We’re growing; grow with us.
The Product Owner is a critical role at InterContinental Hotels Group and will have overall implementation accountability for the successful development of IHG’s Web Products’ key, prioritized products. Working closely with stakeholders, a Product Manager, Scrum Master and the web development team, the Product Owner must have an excellent grasp of business strategy and be able to use that knowledge to make rapid, tactical decisions. The role will elicit requirements and aggregate input from stakeholders and others, construct user stories and acceptance criteria, prioritize stories according to their business value and technical effort, maintain and communicate the backlog for specific products and projects, participate in all scrum meetings, and accept or reject the user stories based on the delivery team’s output. The Product Owner will also help prioritize release scope and dates, and monitor and report on progress. The Product Owner would be a hybrid: someone who is able to look outward, understanding the end customer’s needs, and someone who looks inward, managing the value stream that transforms the stakeholders’ needs into software ready to be used by the end customer. Possessing the innate ability to navigate IHG’s large organization, the Product Owner will manage stakeholders who are not only customers, but who also provide operational support, development functions. The Product Owner must have the ability to set and manage priorities judiciously.
Essential Duties and Responsibilities
Establishing a clear vision and Release Plan for the product(s).
Define, prioritize, and clarify requirements; work with others to understand use cases, features, business and technical domain rules and overall product goals.
Build and groom product backlog(s). Create and groom short-, medium-, and long-term product roadmaps.
Collaborate with the Scrum Master to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
Accepting or rejecting the delivery team’s work results; ensuring development decisions stay aligned with business needs, and any issues that arise are addressed as quickly as possible. Provides day-to-day tactical objectives, and provides quick, JIT decisions to system level questions and defect triage.
Working with the project manager, product manager, and/or project sponsor to ensure proficient knowledge of product’s vision and project’s scope.
Eliciting business/solution needs using varying methods to translate into user stories with specific, measurable, attainable, realizable and testable acceptance criteria.
Identifying ways to assist product management in product planning through user story development and analysis. Propose new product features and updates.
Ensure product development budgets are spent in a way that maximizes IHG’s return on investment while minimizing business risk.
Work with product management to determine the profitability of each product feature based on the cost to develop versus the forecast revenue.
Bachelor’s or Master’s Degree in relevant field of work or an equivalent combination of education and work related experience.
5 years of experience with ecommerce and/or web-development solutions. Has worked with multiple software development lifecycle methodologies, including Scrum. Worked as a business analyst and/or product manager, and had some exposure to project management. Must demonstrated proficiency in customer-focused organizations or hotel management.
Technical Skills and Knowledge
Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders (such as customers, product management, and delivery team)
Facilitation skills, to elicit business, user needs and all technology delivery needs
Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs and distinguish solution ideas from requirements
Interviewing and listening skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information
Writing skills, to communicate information effectively to stakeholders, managers, and delivery teams
Strong knowledge of business analysis, project management, and product management concepts desired, along with an understanding of how enterprise software products are positioned and developed
Observational skills, to validate data obtained via other techniques and expose new areas for elicitation
Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
Application (IHG web) domain knowledge beneficial; yet, not a must-have
Modeling skills, to represent business needs/information in graphical forms that augment textual representations in natural language
Able to understand the technical architecture of existing systems and components so that business needs can be translated via user stories for development
Decision making responsibilities
Prioritize product features and backlog to obtain business objectives.
Determine the right level of information to highlight to senior/management. Empowered to determine, for the good of IHG and the product, when to deploy solutions to production.
Proactively builds and maintains relationships with internal DRM, brand, marketing, regional, hotel, analytic and product management stakeholders for initiatives
Works on a daily basis as an integral development team member; therefore, must build and maintain relationships with our global technology teams
We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
IHG is an equal opportunity employer. Minorities/Females/Disabled/Veterans.
- Tipo de oferta de empleo
- A tiempo completo
- Atlanta, GA, United States
- Fecha de incorporación
- Lo antes posible