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Front Office Agent
InterContinental Geneva Hotel

Publicada

Descripción de la oferta

Qui sommes-nous

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of InterContinental® Hotels & Resorts.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

At Crowne Plaza® Hotels & Resorts, we embrace the new world of business and understand that modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

Votre quotidien

Join us as our new Front Office Agent:

Your main duties will be to:

  • Be in charge of welcoming guests as well as ensuring Check-ins and Check-outs.
  • Manage the telephone switchboard.
  • Distribute keys and be in charge of the safes.
  • Check credit limits.
  • Actively participate in the sales optimization of the department and the hotel.
  • Be fully familiar with the Group’s different loyalty programs to register guests.
  • Know perfectly the different types of rooms and their current rates.
  • Respond to any guest request and promote the other services offered by the hotel and the Group.

Ce que nous attendons de vous

From a Higher Education in Hospitality, you have between 3 and 4 years of experience in a similar position within a hotel of the same category (international luxury hotel) and capacity (+200 rooms).

You are fluent in English and French, at a C1 level minimum. Mastering a third foreign language of one of our target markets (Germany, China, India, Italy, Middle East, Netherlands, Russia) is highly desirable. Very good knowledge of Opera is necessary.

You are proactive, a patient listener and a people- and result-oriented person. You are acknowledged for your interpersonal, communication and organization skills. Passionate by Hospitality, you aim to create a memorable experience for each of your guests.

This position is opened to Swiss citizens and EU passport holders.

Diversity and inclusion are important to us: all applications are welcome.

Ce que nous vous proposons

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Visit http://careers.ihg.com to find out more about us and apply or send us your application at career.gvaha@ihg.com.

Detalles

Tipo de oferta de empleo
A tiempo completo
Ubicación
Geneva, Switzerland
Departamento
Otros
Idiomas
Inglés, Francés
Fecha de incorporación
Lo antes posible
Duración del contrato
Indefinido

InterContinental Geneva Hotel

This 5-star luxury hotel, newly redesigned by famous New York architect Chi offers amazing views of the Mont Blanc, the highest mountain in Europe, of Lake Geneva and Geneva City. It is a 3-minute walk from the Botanic Garden, United Nations and International Centre of Congress CICG and within a 5-minute drive from Palexpo Exhibition Centre and Luxury Shopping area. Free tram and eco-bus are available for hotel guests.

The spacious and elegant rooms at InterContinental Geneva have free WiFi, free tea and coffee making facilities, are air-conditioned and feature cable TV and a minibar.

Dining options include modern international cuisine and seasonal specialities served in the gourmet restaurant, which features a well-stocked wine cellar and a terrace.

At the bar Les Nations, guests can enjoy a wide range of drinks, listen to live piano music, and browse in books and magazines.

The 400 m² Spa by Clarins offers a complete set of beauty and massage treatments. A steam bath, a sauna and a hot tub are also available. The health and fitness centre is open 24 hours.

Cointrin Airport is 3 km away, and Cornavin Train Station is 2.5 km from the InterContinental. Guests benefit from free public transports in Geneva during their stay.

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