Descripción de la oferta
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of InterContinental® Hotels & Resorts.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
At Crowne Plaza® Hotels & Resorts, we embrace the new world of business and understand that modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
Join us as our new Front Office Agent:
Your main duties will be to:
- Be in charge of welcoming guests as well as ensuring Check-ins and Check-outs.
- Manage the telephone switchboard.
- Distribute keys and be in charge of the safes.
- Check credit limits.
- Actively participate in the sales optimization of the department and the hotel.
- Be fully familiar with the Group’s different loyalty programs to register guests.
- Know perfectly the different types of rooms and their current rates.
- Respond to any guest request and promote the other services offered by the hotel and the Group.
Ce que nous attendons de vous
From a Higher Education in Hospitality, you have between 3 and 4 years of experience in a similar position within a hotel of the same category (international luxury hotel) and capacity (+200 rooms).
You are fluent in English and French, at a C1 level minimum. Mastering a third foreign language of one of our target markets (Germany, China, India, Italy, Middle East, Netherlands, Russia) is highly desirable. Very good knowledge of Opera is necessary.
You are proactive, a patient listener and a people- and result-oriented person. You are acknowledged for your interpersonal, communication and organization skills. Passionate by Hospitality, you aim to create a memorable experience for each of your guests.
This position is opened to Swiss citizens and EU passport holders.
Diversity and inclusion are important to us: all applications are welcome.
Ce que nous vous proposons
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
Visit http://careers.ihg.com to find out more about us and apply or send us your application at email@example.com.
InterContinental Geneva Hotel
The spacious and elegant rooms at InterContinental Geneva have free WiFi, free tea and coffee making facilities, are air-conditioned and feature cable TV and a minibar.
Dining options include modern international cuisine and seasonal specialities served in the gourmet restaurant, which features a well-stocked wine cellar and a terrace.
At the bar Les Nations, guests can enjoy a wide range of drinks, listen to live piano music, and browse in books and magazines.
The 400 m² Spa by Clarins offers a complete set of beauty and massage treatments. A steam bath, a sauna and a hot tub are also available. The health and fitness centre is open 24 hours.
Cointrin Airport is 3 km away, and Cornavin Train Station is 2.5 km from the InterContinental. Guests benefit from free public transports in Geneva during their stay.