Boutique & Cafe Supervisor (FT) - InterContinental Hayman Island Resort
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Boutique & Cafe Supervisor (FT) - InterContinental Hayman Island Resort

InterContinental Hotels

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Boutique & Cafe Supervisor (FT) - InterContinental Hayman Island Resort

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Description
About us

Australia’s most iconic private island, InterContinental Hayman Island Resort delivers a new era of luxury,  and we are currently seeking the perfect fit for our Boutique & Cafe Supervisor to deliver a truly exceptional and unique experience for our guests. 

Boasting 166 reimagined luxurious rooms and suits in one of the world''s most unique locations, from sophisticated sea-facing escapes to tropical garden sanctuaries, guests will be immersed in a world of unrivalled luxury where contemporary design imaginatively plays with the natural beauty of this iconic island paradise. They will discover an idyllic destination of privacy and pampering, alongside an unforgettable collection of meetings & event spaces, wedding venues, exciting new restaurants and bars, and an enriching new spa experience; the foundation to their InterContinental Life.

 

Your day to day

As Boutique & Café Supervisor, you’ll achieve commercial success for the business by making sure that our Guests receive the highest level of product, service and professionalism.

You will ensure that the outlet is impeccably presented and that it showcases an appealing and exciting range of products. You’ll also promote a positive team culture while ensuring our colleagues deliver a guest experience that is unique and brings the brand to life.

  • Develop creative ways to inspire and motivate team members to provide guests with a unique experience.
  • Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
  • Enhance, drive and foster a high-performance culture that yields strong financial returns.
  • Monitor staffing, outlet expenses and costs to optimise profitability.
  • Oversee monthly stocktake and accurate recording of stock movement and stock on hand. 
  • Foster a culture of accountability & individual performance within the team.
  • Build great relations with suppliers of local products and services.
  • Seek out and apply best practise in service and products. 
What we need from you

A passionate leader, with a high level of business acumen, experience in both Food & Beverage and Retail.

  • 2 years related experience in a Service/Café/Retail environment, or an equivalent combination of education and experience
  • Tertiary qualification in Food & Beverage Service, Retail  or related fields preferred.
  • Fluent English (oral & written), additional languages desirable
What we offer

IHG are more than just great places to stay, we are also one of Australia’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster - visit www.http://careers.ihg.com to find out more about us.

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Boutique & Cafe Supervisor (FT) - InterContinental Hayman Island Resort

Whitsundays, Australia

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