Laundry Supervisor - InterContinental Hayman Island Resort
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Laundry Supervisor - InterContinental Hayman Island Resort

InterContinental Hotels

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Laundry Supervisor - InterContinental Hayman Island Resort

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Description
About us
Are you looking for Room to Grow? An opportunity where you can combine a personal adventure with a career journey like no other? Fancy living in a world heritage area where the Whitsundays is your back yard and residing in a community that provides a dynamic and diverse living experience whilst you kick amazing life experiences off your list? And then, when you’re at work, grow and develop your hospitality experience within a luxury service environment. Yes? Read on; because we’ve got a live on island opportunity for a Laundry Supervisor. As the world''s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. Nestled at the northernmost point of the Whitsundays, InterContinental Hayman Island Resort is located on Australia’s most iconic private island. Surrounded by verdant cliffs, crescent-shaped white beaches and celestial-blue sea, the Resort presents a spectacular sensory experience teeming with natural beauty and mindful enrichment. From the moment our guests step off their seaplane, helicopter or luxury yacht, they will discover an idyllic destination of privacy and pampering; where 168 beautifully-appointed rooms, basking in private pools, indulging in culinary artistry and soulful spa treatments are just the beginning. We are now seeking motivated and dynamic professionals to join our team and bring the InterContinental life alive.
Your day to day
If you''d like to embrace a wider world of experiences and opportunities, we''d like to welcome you to the world''s most international luxury hotel brand as a Laundry Supervisor, a key role in our Rooms Division Team supporting the Laundry Manager in managing the day to day of the Laundry operation and team. A role that will expose you to a resort environment, and a wide range of rewarding challenges and high end clientele working across a mix of business, providing services for colleagues, guests and the resort in a high volume environment. You will work closely with the Laundry Manager to support a team of approximately 10 including to co-ordinate the day to day Laundry operation in order to achieve set financial, people and guest experience targets. Supporting the other areas of the Housekeeping Team as needed, you will be a key driver of creating a culture where the InterContinental Life is at the core of all offerings and service across the resort. You will be assisting with daily allocations of duties across the team and supporting them operationally to launder and dry clean guest and colleague laundry across the resort, manage uniform distribution and maintenance and linen requirements across the resort. You will also be proactive in implementing new ways of working that will drive productivity and work in partnership with other areas of the resort to continuously drive and identify guest experience enhancement opportunities. It will be critical that you support the senior leaders within the team to develop the team to create a positive and productive work environment; building, motivating and upskilling them to ensure they are highly engaged and deliver results.
What we need from you
The ideal candidate will have 2-3 years experience as a supervisor or team leader in a housekeeping environment with proven ability to support the day to day operation of the housekeeping department, improve guest satisfaction and maintain an awareness of productivity and efficiency. A focus on, or exposure to a commercial or in house laundry operation over this time is also required. In addition, you will hold the appropriate work rights to work within Australia and be flexible to work weekends and evenings as required to support the resorts operations; commencing from mid to late September 2020. Previous exposure to a remote island environment would be a plus. However if you’re an organised and confident housekeeping professional who wants to utilise their strong technical skills and leadership capability, this new, diverse and challenging environment will also be for you.
What we offer
IHG are more than just great places to stay, we are also one of Australia’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve. We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster - visit www.http://careers.ihg.com to find out more about us.
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Laundry Supervisor - InterContinental Hayman Island Resort

Whitsundays, Australia

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