[{{ $ctrl._job.status.name | translate}}] Junior Assistant Housekeeping Manager
The Carlton Tower Jumeirah

Publicada

Descripción de la oferta

Key Duties

• To ensure that all rooms have a programme for being thoroughly cleaned-spring clean programmes.
• To check all the cleaning of rooms by the team is at a high standard.
• To ensure that all furniture and soft furnishings have a specific cleaning programmes and that it is adhered to.
• To ensure that maintenance issues have been reported and repaired to ensure guest satisfaction and staff efficiency.
• To ensure that all store rooms are kept tidy and in good order.

Operational

• To report any incidents, complaints, suspicious persons or safety hazards immediately.
• To report any accidents to Security.
• To liaise with the Assistant Chief Engineer to ensure that all repeated faults are repaired and checked to the Hotel standards.
• To be responsible for the daily requirements of the all flowers for VIP clients and checking of rooms allocated.
• To assist the Housekeeping Manager in the standards of all floral and plant arrangements throughout the inside and outside of the hotel.
• To liaise daily with Team Leaders, Linen Room and Valets regarding staffing levels, operations and all daily activities.
• To liaise daily with the Office coordinator to ensure all records are up to date.
• To be responsible for the daily checking of floors and guest areas.
• To assist in the monthly inventories carried out through the hotel.
• To check the standards of quality performance produced by all Housekeeping contractors.
• To assist the Housekeeping Manager in the purchasing of all equipment and supplies required by the department.
• To assist in the planning, organizing and supervision of all spring cleaning programmes in all areas of responsibilities.
• To organize and control overall supervision of cleaning and maintenance on a daily operational basis and to report on the standards and quality procedures to the Housekeeping Manager.
• To organize and delegate the daily requirements of all VIP and regular guests.
• To organize and delegate the daily requirements from reception to the Housekeeping department.
• To be responsible for the control of stock levels of Housekeeping items on the floors.
• To report any matters of security to the Duty Security Officer.
• To be responsible for the organizing of all daily workloads to ensure that all operational areas are fully covered as business dictates and to the agreed labour budget.
• To understand and adhere to all Hotel procedures for security, fire, health and safety.
• To be aware of and adhere to the Hotels grievances and disciplinary procedures.
• To be totally familiar with the staff handbook and to adhere to all the Hotel rules and regulations.
• To be familiar with and adhere to all objectives, standards, policies and procedures set out by the Housekeeping Manager.
• To interview new colleagues and to liaise with the Housekeeping Manager.
• To assess and appraise own employees according to the Carlton Tower standards.
• To ensure that all training records of the Department are up to date and correctly completed and filed.
• To be responsible for the controls of all supplies needed in the assigned areas.
• To be responsible for the maintenance of all equipment used in the Department and to report any malfunction immediately to maintenance.
• To be responsible for the production and coordination of colleague rota’s, bank holidays and holidays as business dictate.
• To hold regular communication meetings with colleagues.
• To recommend colleagues for promotion and training.
• To define any training needs for colleagues with the Housekeeping Manager.
• To be responsible for the discipline of all Housekeeping colleagues.
• To carry out Company disciplinary and grievance in the absence of the Housekeeping Manager.
• To be responsible for the correct procedures of the handling of lost property and guest items.
• To assist in the building of an efficient team by taking an active interest in the day to day operations of the department.

Financial
• To assist in the control of all labour and budget costs as specified in the annual operational budget.
• To assist in the annual preparation of the Housekeeping budget and capital expenditure.

Requisitos

• Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule.
• Reports any incidents, complaints, suspicious persons or safety hazards immediately.
• Ensure strict control is adhered to when receiving and returning keys and whilst in his/ her possession.
• To report for duty punctually wearing the correct uniform / attire, name badge, maintain a high standard of personal appearance and hygiene, and adhere to the hotel and department grooming standards.
• To provide a friendly, courteous and professional service at all times.
• To maintain good working relationships with all colleagues and other departments.
• To ensure you read the hotel’s employee handbook and have an understanding of and adhere to the hotel’s rules and regulations, and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with the local legislation as required.
• To respond to any changes in the department as dictated by the needs of the industry, company or hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/ areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.
• To assist in maximising productivity for the Department

Detalles

Tipo de oferta de empleo
A tiempo completo
Ubicación
London, United Kingdom
Departamento
Limpieza
Idiomas
Inglés
Fecha de incorporación
Lo antes posible
Duración del contrato
Más de 1 año
Rango salarial
Competitive

The Carlton Tower Jumeirah

This December, The Carlton Tower, Jumeirah will reopen its doors after an extensive and intricate renovation of the iconic London hotel.

As when the hotel was first opened, the new vision will challenge tradition while remaining faithful to its heritage and architectural legacy. The re-launch will reveal signature interiors combined with exquisite facilities and service standards crafted to show the famed Jumeirah hospitality at its very best.

This is an exciting and rare career opportunity to be part of an exceptional team at an exceptional time.

If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.

Guest Rooms
216

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