Assistant Manager - Spa

[{{ $ctrl._job.status.name | translate}}] Assistant Manager - Spa
JW Marriott Hotel Kolkata

Publicada
¿Estás interesado en esta oportunidad?

Descripción de la oferta

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction. Assists with achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 year experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Assisting in Management of Spa Operations and Budgets

• Ensures all employees have the proper supplies, equipment and uniforms.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Manages supplies and equipment inventories within budget.

• Maintains cleanliness of spa and related areas and equipment.

• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

• Ensures employees understand expectations and parameters.

• Brings issues to the attention of the department manager and Human Resources as necessary.

Ensuring and Delivering Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

• Strives to improve service performance.

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requisitos

See description

Tipo de oferta de empleo
A tiempo completo
Ubicación
Kolkata, India
Departamento
Spa y Bienestar
Fecha de incorporación
Lo antes posible

Otros empleos sugeridos

{{:: 'Spa Receptionist' | ellipsis : 40 : true }}

{{:: 'W Dubai - The Palm' | ellipsis : 35 : true }}

{{:: 'Spa Receptionist' | ellipsis : 40 : true }}

{{:: 'The Ritz-Carlton Doha' | ellipsis : 35 : true }}

{{:: 'Mgr-Spa' | ellipsis : 40 : true }}

{{:: 'The Ritz-Carlton Istanbul' | ellipsis : 35 : true }}

{{:: 'CHINESE SPA THERAPIST - TSMIC' | ellipsis : 40 : true }}

{{:: 'The Small Maldives Island Company' | ellipsis : 35 : true }}
¿Estás interesado en esta oportunidad?
Otros empleos
Hair Stylist
Bengaluru, India
Senior L&D Manager
Wenzhou, China
Ver otras 16151 ofertas