Room Attendant – (in English)
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Room Attendant – (in English)

Kempinski

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Room Attendant – (in English)

Sobre el trabajo



Room Attendant

The incumbent in this position is responsible for cleaning guest rooms, corridors, floor public areas, and pantries according to standards established by the hotel.

Kempinski Hotel Soma Bay

Kempinski Hotel Soma Bay introduces luxurious European service with Egyptian hospitality at the premier holiday destination on Egypt’s Red Sea coast. The hotel comprises 325 rooms, including 34 suites with a luxurious interior design. We provide a remarkable dining experience in 6 food & beverages with special culinary highlights. The Fitness Center provides a gym, Jacuzzi, sauna, steam room, and 4 treatment rooms, where certain massages can be arranged through The Cascades Spa & Thalasso. The Soma Bay leisure facilities include diving & snorkeling, tennis & squash, and golf facilities located just a few minutes away from the hotel.

Key Responsibilities:

  • Clean assigned guest rooms according to standards established by the hotel.  It involves, but not limited to, making the bed, dusting the room and furniture, replenishing the guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to the Supervisor any items that need repair.
  • Clean corridors and floor public areas around guest rooms assigned.  Also, maintain the cleanliness of equipment and pantries.
  • Answer all guest questions/requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle.  It may be providing information, giving an extra item such as a towel, etc.
  • Write down on their assignment sheets relevant information for record purposes and possible future inquiries.  At the end of shift, report special attention to guests, unusual situations, incidents that need follow-up, to ensure consistency and guest satisfaction.
  • Verify the physical status of the room and updates the Order Taker of any discrepancies found.
  • Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.
  • Provide the turndown service to assigned guest rooms according to standards established by the hotel.  It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies, and cleaning the bathroom if necessary.  Help control guest and cleaning supplies to save costs.
  • Clean assigned guest rooms, the late checkout, and late service required by guests, according to standards established by the hotel.  It involves, but not limited to, making the bed, dusting the room and furniture, replenishing the guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to the Supervisor any items that need repair.
  • Clean corridors and floor public areas around guest rooms assigned.  Also, maintain the cleanliness of equipment and pantries.
  • Keep informed of hotel products and services knowledge to answer guest questions.


Additional responsibilities and tasks can be added at any time according to the business’s needs and the hotel.

Desired Skills & Qualifications:

  • Egyptian Nationality.
  • Previous hotel-related experience is beneficial.
  • Ability to work and communicate in a multinational environment, including excellent oral and written language skills in Arabic; Any Additional languages are a plus.
  • Physical ability to clean 13 rooms per day according to standards.
  • Physical ability to push and pull the room attendant cart.
  • Attention to details.
  • Flexibility in terms of scheduling.
  • Concern for quality.
About Kempinski

Hoteliers since 1897, we have traveled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please and educated to entertain. We never compromise on the European elegance of service and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realize their full potential.

Embrace an experience as individual as you are!

Organization: Kempinski Hotels

Location: Kempinski Hotel Soma Bay Red Sea Egypt

Job Type: Regular

Job Level: Entry Level Staff

Schedule: Full-time

Job Posting: May 07, 2021

Unposting Date: N/A

Job Number: 210000KQ

Cerrada

Room Attendant – (in English)

Eslovenia

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