Spa Attendant – 3 month contract (Thai nationals only) – (in English)

[{{ $ctrl._job.status.name | translate}}] Spa Attendant – 3 month contract (Thai nationals only) – (in English)
Kempinski

Publicada

Descripción de la oferta



Your place to breathe. Where wellness lives naturally, leisure comes effortlessly and business thrives seamlessly. Here service is personalised with purpose, and wellbeing is at the heart of every experience. 

Nestled in the Sindhorn Village, an extension of Bangkok’s evergreen Lumphini Park, our hotel is crafted for your lifestyle. From spacious rooms designed for intuitive comfort, inclusive dining creations where every culinary ethos is embraced, to the reinvigorating flow of energy throughout the unique and iconic architecture. Breathe in the moment – this is your space to live the life that’s distinctly you.  

Room Attendant

OVERALL OBJECTIVES

The incumbent in this position is responsible for cleaning guest rooms, corridors, floor public areas and pantries according to standards established by the hotel. 

RESPONSIBILITIES

The job of Room Attendant is executed satisfactorily when:

  • Rooms are cleaned in time and according to standard.
  • Housekeeping Trolleys are well maintained.
  • Hygiene standards are strictly monitored and followed.
  • LQA (Leading Quality Assurance) audit results are 85% and above.


Desired Skills & Qualifications:

  • Clean assigned guest rooms according to standards established by the hotel.  It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair.
  • Clean corridors and floor public areas around guest rooms assigned.  Also maintain cleanliness of equipment and pantries.
  • Keep informed of hotel product and service knowledge in order to answer guest questions.
  • Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle.  It may be providing information, giving an extra item such as a towel, etc. 
  • Write down on their assignment sheets relevant information for record purposes and possible future inquiries.  At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.
  • Verify the physical status of room and updates Order Taker of any discrepancies found.
  • Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.
  • Provide the turn down service to assigned guest rooms according to standards established by the hotel.  It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies and cleaning the bathroom if necessary.  Help control guest and cleaning supplies to save costs.
  • Clean assigned guest rooms, the late check out and late service required by guests, according to standards established by the hotel.  It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair.
  • Clean corridors and floor public areas around guest rooms assigned.  Also maintain cleanliness of equipment and pantries.
  • Keep informed of hotel products and services knowledge in order to answer guest questions.


About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential. 

Embrace an experience as individual as you are!

 

Your place to breathe. Where wellness lives naturally, leisure comes effortlessly and business thrives seamlessly. Here service is personalised with purpose, and wellbeing is at the heart of every experience. 

Nestled in the Sindhorn Village, an extension of Bangkok’s evergreen Lumphini Park, our hotel is crafted for your lifestyle. From spacious rooms designed for intuitive comfort, inclusive dining creations where every culinary ethos is embraced, to the reinvigorating flow of energy throughout the unique and iconic architecture. Breathe in the moment - this is your space to live the life that’s distinctly you.  

Room Attendant

OVERALL OBJECTIVES

The incumbent in this position is responsible for cleaning guest rooms, corridors, floor public areas and pantries according to standards established by the hotel. 

RESPONSIBILITIES

The job of  Room Attendant  is executed satisfactorily when:

  • Rooms are cleaned in time and according to standard.
  • Housekeeping Trolleys are well maintained.
  • Hygiene standards are strictly monitored and followed.
  • LQA (Leading Quality Assurance) audit results are 85% and above.


Desired Skills & Qualifications:

  • Clean assigned guest rooms according to standards established by the hotel.  It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair.
  • Clean corridors and floor public areas around guest rooms assigned.  Also maintain cleanliness of equipment and pantries.
  • Keep informed of hotel product and service knowledge in order to answer guest questions.
  • Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle.  It may be providing information, giving an extra item such as a towel, etc. 
  • Write down on their assignment sheets relevant information for record purposes and possible future inquiries.  At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.
  • Verify the physical status of room and updates Order Taker of any discrepancies found.
  • Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.
  • Provide the turn down service to assigned guest rooms according to standards established by the hotel.  It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies and cleaning the bathroom if necessary.  Help control guest and cleaning supplies to save costs.
  • Clean assigned guest rooms, the late check out and late service required by guests, according to standards established by the hotel.  It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair.
  • Clean corridors and floor public areas around guest rooms assigned.  Also maintain cleanliness of equipment and pantries.
  • Keep informed of hotel products and services knowledge in order to answer guest questions.


About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential. 

Embrace an experience as individual as you are!

 

Organization: Kempinski Hotels

Location: Sindhorn Kempinski Hotel Bangkok

Job Type: Regular

Job Level:

Schedule: Full-time

Job Posting: Sep 15, 2020

Unposting Date: Dec 14, 2020

Job Number: 200001CA

Detalles

Tipo de oferta de empleo
A tiempo completo
Ubicación
Bangkok, Thailand
Departamento
Spa y Bienestar
Fecha de incorporación
Lo antes posible
Duración del contrato
Indefinido

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