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Senior Education Executive / Education Executive

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Senior Education Executive / Education Executive
LVMH

Publicada

Descripción de la oferta



Poste

Job Summary
Education Executive reports to the Education & Makeup Artistry and Area Manager, Kendo NAS. You are responsible for the management and performance of all Kendo business in assigned territory doorse.g: Sephora HK and Harvey Nichols. You will be accountable for achieving company objectives relating to retail sales productivity, inventory management, marketing program execution, profitability and the development of the store/counter teams.

Key Job Responsibilities

Education:

  • Collaborate with Education and retail team to create compelling and effective trainings and training materials ensuring full brand knowledge, product knowledge, selling ceremony and clientele building to meet revenue targets
  • Support Education Manager in training sessions for new products launches and all other refreshers, intermediate, and advanced training courses as required by line management
  • Assist all aspects of yearly large-scale core product training seminars. Including, but not limited to concept development, execution of training tools and coordination with vendors
  • Establish and maintain comprehensive assets on all education and content materials relating to product knowledge, sales techniques, promotion programs, and system or procedural requirements
  • Maintain up-to-date progress files of all training efforts and provide monthly qualitative & quantitative feedback and collect market intelligence, skin care trends and competitive landscape
  • Evaluate the performance of corporate experts by regularly working in the field to ensure high morale, peak performance, professional and personal growth
  • Support in retailer events including development, execution and day of event


Operation:

  • Update operation policies and guideline that help field team run efficiently and smoothly
  • Handling purchase order and planning operation tools in weekly basis
  • Preparation and oversight of the operational report
  • Identification of issues that may affect sales, production or delivery of services, and creation of solutions to promptly address problems


Profil

Requirements:

  • Minimum 5 years’ solid experience in planning and conducting training programs both in classroom and field coaching, preferably within retail, beauty, luxury or service industry
  • Strong ability to storytell brand, brand values and products in a compelling manner to increase brand love
  • Experience working in a fast-paced retail environment with proven sales success
  • Possess strong and effectiveoral and written communication skills. Must be ableto present with authority the latest skin care tips and trends and how it relates to Ole kendo brands
  • Detail oriented with the ability to multi-task; manage and be accountable for schedule and budget
  • Team player with strong interpersonal and motivational skills
  • Makeup artistry a plus
  • Fluent in both written and spoken English, Cantonese and Mandarin


Detalles

Tipo de oferta de empleo
A tiempo completo
Ubicación
Hong Kong
Departamento
Administración
Fecha de incorporación
Lo antes posible
Duración del contrato
Indefinido

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