Assistant General Manager
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Assistant General Manager

M Restaurants

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Caducada

Assistant General Manager

Sobre el trabajo

Who we are!

M Restaurants is a multi-faceted business which launched its first venue in the City on Threadneedle Street in November of 2014.Our multifaceted venue, houses the award-winning M GRILL restaurant, a Private Members Lounge, destination Cocktail bar, Wine-tasting room and a secret Den, in addition to flexible private dining and event spaces.

M Victoria Street, our second venue shortlisted as Best New Restaurant 2016 opened in early 2016. Home to a tiered oval Grill Room, Raw Bar, both Public and Private Members Bars, a Wine Tasting Room, Private Dining and event spaces, all of which one enters via M Wine Store; our retail boutique from which you can purchase unusual and premium restaurant wines in person, or online.

M Bar and Grill Restaurant in Twickenham, our latest venue, opened September 2017. Is a new ‘home from home’ for the residents and business of Twickenham at Brewery Wharf, opposite Twickenham Station, overlooking the River Crane.

Visit our website www.mrestaurants.co.uk for more in-depth information about the company who’s been recently described as ‘the most disruptive restaurant in the world’.

In this role you will report to the Restaurant Director.

Benefits to this role Include:
• Incentives & Monthly Competitions, winners are rewarded with overseas vineyard trips, substantial Selfridges vouchers and more...
• Free usage of Virgin Active Bank Health club facilities
• All day Sunday closed
• 28 days fully paid holiday (including bank holidays)
• 4 Mindful days fully paid per year, including an Urban Massage Voucher
• Pension contribution opportunities
• 50% Employee discount in all Gaucho and M Restaurants
• Employee of the Month rewards
• 25% discount in our M Wine Store
• Pension contribution opportunities
Qualifications and Skills:
• Previous London restaurant experience;
• A great eye for detail and accuracy
• Excellent organisational skills and is confident juggling a varied workload
• Be creative, innovative and confident in problem solving
• Passion for hospitality with a friendly disposition to smile;
• Exceptional service standards with attention to detail;
• Driven and can cope well with a high-pressure environment.
• Good command of English with the ability to communicate confidently;
• Ability to work under pressure and willingness to work as part of a team;
• Being well groomed and takes extra care in appearance
• Brand Ambassador
• Understands the role will sometimes require late finish times
• On time and reliable
• Knowledge of Open Table

Key responsibilities:
• To ensure that all staff have a thorough knowledge and understanding of all items listed on the menus and wine list and available as specials by means of regular staff training sessions and tests, to check that all staff can impart this information to the clients correctly.
• Passion for outstanding food & exceptional customer service
• Excellent communicator who can motivate, inspire and lead a team
• To greet clients and to ensure that a base of regulars is rapidly established and maintained by personal contact and recognition.
• To create a service culture within the team that can deal with challenging clients.
• Liaise with clients, suppliers and staff daily.
• Become a visible leader within the team and peers, attend all required meetings and take control.
• Handle all F&B related complaints in a professional manner. Seek advice when required.
• Management of rota/holidays and to ensure adequate staff coverage.
• Ensure that service and hospitality provided by the team are of the highest standard and in line with company ethos
• Manage the day to day restaurant operations and ensure smooth running of all outlets.

Send us a message and attach a copy of your CV. This is your first step to start your career at M Restaurants!

If the above is something you feel you could become a part of, please apply and attach your CV with the venue you are interested in and someone will be with you within 24-48 hours.

Sobre ti

Eligible to work in the UK.
Previous experience as Restaurant Manager
  • Idioma requerido: Inglés.

La empresa

The creation of M has been the work of founder Martin Williams. His twenty year culinary odyssey through some of the world’s most interesting and innovative bars, restaurants, and hotels has provided the global inspiration for the M experience – our gastro playground The food we select is ethically sourced for purity and quality from around the world, and is cooked using a range of international cooking techniques that elevate each ingredient to its best possible expression. It is this unique combination of technology, technique, and source that creates the modern international grill

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Caducada

Assistant General Manager

London, Reino Unido

A tiempo completo, Indefinido

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