Descripción de la oferta
The Housekeeping Clerk (HC) shall assist the Director of Sales and the Housekeeping management staff in expediting the many administrative paperwork details related to the Housekeeping department. Ensure the efficient flow of correspondence between Housekeeping and other departments, as well as with guests. Ensure that purchase orders and accounts payable are completed on a timely basis. Directly in charge of the daily operation of the Housekeeping office, ensuring quality of service; standard cleanliness and sanitation; and proper control accounting or revenue-generating facilities. Should convey a friendly cheerful attitude with emphasis on gracious hospitality in dealing with associates, as well as with guests. Must be flexible with schedule changes as business demands.
DUTIES & RESPONSIBILITIES
Enter the building using the appropriate entrance.
Always wear the proper uniform and be well-groomed.
Clock in at scheduled time.
Pick up and distribute the mail.
Contact the vendors by phone or mail to place orders.
Type purchase order/s.
Prepare time cards.
Prepare the weekly fixed-staffed schedule.
Prepare the projected progress reports each week.
Type correspondence, forms and minutes. Photocopy appropriate forms and distribute to proper personnel.
Prepare red stickers for Housekeeping associates.
Maintain associates’ files in a neat and orderly fashion. Update files prompty.
Prepare payroll each week for DOS’s approval.
Be responsible for any additional clerical work delegated by the DOS or Housekeeping management staff.
Accurately translate coaching and counseling sessions between housekeeping managers and associates.
Accurately translate department meetings.
Accurately translate any written material prepared for the department.
Administer Lost and Found policy.
Perform any reasonable requests made by the hotel management.
Function as an order taker for the department.
Supervise the daily Housekeeping procedures as follows:
Ensure Platinum and VIP pre-blocked rooms are received from the Front Desk manager by 10:00 A.M. daily and assigned to the supervisors. Notify the Front Desk Manager when ready.
Ensure the daily discrepancy report is completed and distributed to the Front Office Manager and Accounting department.
Monitor the room availability report hourly. Advise supervisors when VR pool is on critical level.
Run the departure report daily at 12:00 noon. Verify the status of each room on this list and report findings to the Front Desk.
Run and prepare VD report for the preventive maintenance attendant at 8:00 A.M. and 1:00 P.M.
Report any persistent complaints or remarks about working conditions, wages or other matters by associates to management.
Attend meeting called by the Director of Services.
Take care of uniforms: delivery, purchasing, maintenance and distribution.
Any and all the assignments by the Assistant Executive Housekeeper or Director of Services must be followed through.
Performs other duties as assigned to meet the business need
- Tipo de oferta de empleo
- A tiempo completo
- Manila, Philippines
- Fecha de incorporación
- Lo antes posible