Night Auditor
Este puesto ya no está disponible, pero hay más ofertas
Night Auditor

Radisson Hotel Group (RHG)

Publicada

Cerrada

Night Auditor

Sobre el trabajo



Radisson RED sees things differently!

A hotel that reflects Glasgow's personality; the Radisson RED Hotel Glasgow combines urban style, modern comforts, a love for the arts and a truly warm welcome. Glaswegians love the important things in life: good food, good times and good people - and so do we. The hotel's close to major local attractions like Glasgow Science Centre and nightlife that just has to be sampled.

We believe that hotels can enhance the spirit through ART, MUSIC and FASHION with CONNECTIVITY, PASSION and FLAIR that is both unique and distinctive and reflective of today’s world. Innovation is our heartbeat.

We do things differently! We don’t have “general managers” we have "Curators", we don’t have “managers”, we have "Leads" and indeed our team are “Creatives”.

Tasks
- Income Audit of day’s business including takings per audit checklist,
- Reconciliation of income (payments, interface),
- Monitoring of system functionality,
- Sense checking of daily figures,
- Identify, enquire and resolve shift cashier discrepancies,
- Prepare the PMS & POS for end of day,
- Rebate PM accounts and record adjustment,
- Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operation. Participates in the prompt and courteous check in and check out of guests,
- Addresses and resolves questions or problems pertaining to guest queries,
- Maintains effective key control and high levels of guest security,
- Monitors advance deposit and credit procedures in conjunction with the night team and Front Office Supervisory team,
- Is proficient in all Front Office procedures,
- Motivates the Front Office team and focuses on improving and increasing service delivery efficiency,
- Stays current with current room status and room availability within the hotel, and reacting as necessary,
- Ensures own function operates within relevant cost restraints,
- Is fully aware of all current and future hotel promotions,
- Minimises loss of revenue by adhering to all establish credit procedures,
- Ensures all guests establish credit upon check-in,
- Communicates effectively with customers, colleagues and managers,
- Demonstrates an in-depth knowledge of all services and facilities of the hotel to effectively assist the guests,
- Ensures a clean and tidy desk and lobby is maintained at all times,
- Supports and advises the Front Office team with relevant training,
- Co-ordinates and maintains an effective handover procedure to the day team,
- Understands and operates by the departmental Standard Operating Procedures in place,
- Upholds all parts of the company brand standards reflecting the company culture and values,
- A team player with a positive can do attitude,
- Communicates with internal and external guests in a professional, friendly and courteous manner,
- Maximises customer satisfaction by promoting hotel services and facilities to guests,
- Works pro-actively to minimise complaints from guests,

ARE YOU?
-One to impress? Dynamic? Love people interaction with the skill to mix it up!
-Innovative? Creative with a positive mindset, love a challenge where you know there is a solution
-Engaging, self-motivated and love guests, we all do
-Genuine? Want to be yourself? We love that and won’t change that, promise!
-Experience of working with IT systems and all things tech?
-Passionate for Music, Art and Fashion? We want to talk to you!

Come join us and make RED the place to be!
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world.
At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

A hotel that reflects Glasgow's personality; the Radisson RED Hotel Glasgow combines urban style, modern comforts, a love for the arts and a truly warm welcome. Glaswegians love the important things in life: good food, good times and good people - and so do we. The hotel's close to major local attractions like Glasgow Science Centre and nightlife that just has to be sampled.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Cerrada

Night Auditor

Glasgow, Reino Unido

A tiempo completo, Indefinido

Fecha de inicio:

Fecha limite de comienzo:

¿Buscas algo diferente? Mira trabajos similares