[{{ $ctrl._job.status.name | translate}}] Duty Manager
Renaissance Brussels Hotel

Publicada
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Descripción de la oferta

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.


JOB SUMMARY

 

Assists the Front Office Manager and Assistant Front Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

 

 Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.

 

The Front Office Duty Manager also performs Shift Leader duties such as processing all guest check-ins and check outs, verifying guest identity, form of payment, assigning room, activating/issuing room key...

   

REQUIREMENTS

Valid working permit for Belgium is mandatory

Fluency in English and French. Any additional language is a plus

At least two years of operational experience in the Front Office

 

Exceptional costumer care service


Ability to lead and drive a team

 

Hands on, flexible, positive attitude

 

OUR OFFER


A salary in line with your experience

   

Upsell incentive

 

Guest recognition incentive  

 

A friendly work atmosphere

 

Lots of training and development opportunities

 

Hospital insurance

 

End of year premium

 

Eco-cheques

 

Meals at the canteen

 

Marriott Discounts

 

Gym discounts

    

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


 




Requisitos

See description

Tipo de oferta de empleo
A tiempo completo
Ubicación
Brussels, Belgium
Departamento
Departamento de Habitaciones
Idiomas
Francés
Fecha de incorporación
Lo antes posible
Duración del contrato
Indefinido

Renaissance Brussels Hotel

Cherished for its casual sophistication and quirky blend of architecture, trendy cafes and famed historic sites, Brussels is one of the most unusual cities in Europe. Equally unique is the Renaissance Brussels Hotel, a Brussels hotel in the European Quarter near the chic boutiques of Avenue Louise, European Parliament and the Grand Place. Blending extraordinary style with a penchant for savvy service, our stylish guest rooms surround you in comforts like the new Renaissance bed, with its custom duvets, clouds of pillows and luxury linens. For those seeking the ultimate retreat, there's a Club floor with Club Lounge. When it is time to unwind, the World-Class Fitness Center offers 2000 sq m of complete fitness and spa facilities. When you're looking for a 4-star Brussels hotel for an event or meeting, the Renaissance Brussels Hotel offers 634 square meters of flexible space, with an astute staff to handle every detail.

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