[{{ $ctrl._job.status.name | translate}}] Receptionist
Renaissance Brussels Hotel

Publicada
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Descripción de la oferta

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.


 

Job Summary
 
     As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a guest to ensure when they check in the guest feels at home. At Renaissance we believe that every ambassador is an innovator, explorer, and relationship builder, someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information about the locale.
 
     Creating a smooth and easy experience for guests so they can get the most out of their stay is critical. The Front Desk Ambassador will use their expertise, as well as their relationships with others across the hotel (from housekeeping to parking to the Navigator and beyond), to anticipate and deliver on our guests’ needs. He or she should be passionate not only about the locale and local offerings, but also have an eye for detail – from the information they provide to guests, to the accuracy of their reports, to the transactions they process and secure.
 
     No matter what position you are in, there are a few things that are critical to success – making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, complying with quality assurance standards, and protecting company assets. The front desk ambassador role will be on your feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to your work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Front Desk Ambassador role is driving a best-in-class guest experience, inspiring guests and associates alike to live life to discover.
 
Requirements
 
Valid working permit for Belgium is mandatory.
Fluency in French and English. Any additional language is a plus.
Excellent costumer service

 
Our offer
 
A friendly work atmosphere
Lots of training and development opportunities
Hospital insurance
End of year premium
Eco-cheques
Meals at the canteen
Marriott Discounts
Gym discounts
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

 

Requisitos

See description

Tipo de oferta de empleo
A tiempo completo
Ubicación
Brussels, Belgium
Departamento
Recepción
Idiomas
Inglés, Francés
Fecha de incorporación
Lo antes posible
Duración del contrato
Indefinido

Renaissance Brussels Hotel

Cherished for its casual sophistication and quirky blend of architecture, trendy cafes and famed historic sites, Brussels is one of the most unusual cities in Europe. Equally unique is the Renaissance Brussels Hotel, a Brussels hotel in the European Quarter near the chic boutiques of Avenue Louise, European Parliament and the Grand Place. Blending extraordinary style with a penchant for savvy service, our stylish guest rooms surround you in comforts like the new Renaissance bed, with its custom duvets, clouds of pillows and luxury linens. For those seeking the ultimate retreat, there's a Club floor with Club Lounge. When it is time to unwind, the World-Class Fitness Center offers 2000 sq m of complete fitness and spa facilities. When you're looking for a 4-star Brussels hotel for an event or meeting, the Renaissance Brussels Hotel offers 634 square meters of flexible space, with an astute staff to handle every detail.

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