Fragrance Ambassador - San Jose (Macy's)

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Fragrance Ambassador - San Jose (Macy's)

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Descripción de la oferta

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 7,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity. 



OVERVIEW: The Fragrance Ambassador is overall responsible for representing Cartier Fragrances in an assigned door at an assigned retailer, achieving/ exceeding sales objectives and implementing and maintaining the brand’s promotional and merchandising strategies and image.

 Responsible to support the assigned store(s) to achieve/ exceed Cartier Fragrances sales objectives on a consistent basis, every month, remaining true to Cartier Parfums core values and mission.
 Create a memorable luxury shopping experiences for clients both in store and through client outreach.
 Foster a culture of building relationships and personal client interaction
 Maximize animation and sales during Retailer’s corporate sales events and promotions.
 Takes an omni approach to identify merchandise across all channels, using store’s technology, facilitate ordering, and serve their client’s needs. (i.e. DTC, Option 7)

 Keep in store teams/ management constantly informed and motivated on brand goals, launches, promotions, events and any other pertinent information
 Partner with in store team to follow up and communicate with clients utilizing retailer’s clienteling tools, digital tools and social media; delivering omni-channel, next level customer service.
 Build relationships with store management to negotiate premium visibility and coordinate and execute events and animation.

 Develop strong relationships with clients, meet the needs of customers and recruit new clients. (Greet, Listen, Develop, Thank)
 Coordinate, set up, and execute events and animation adhering to Cartier Parfums guidelines.
 Assist Account Executive with executing mega events (i.e. Master Class, Trunk Shows).

 Monitor stock levels and communicate inventory issues/ concerns to Account Executive.
 Follow merchandising guidelines and keep counters and event set up clean and organized at all times.
 Manage and maintain testers, GWPs, and samples and visual elements provided by Cartier Parfums sales team and use them according to Cartier’s strategy.

 Be knowledgeable on Cartier products, history, and the competitive environment, attend Cartier organized trainings (Zoom or in-store) and self-educate via Cartier training app
 On-going training of in store staff (individually, department stay & plays, morning meetings) on new and existing Cartier Parfums and brand values.

 Comply with all Retailer’s store policies and procedures.
 Communicate professionally and support an elevated gossip free environment for customers, retailer employees, and colleagues.
 Adhere to Cartier dress code guidelines.
 Must communicate with Account Executive by phone, text, email, during normal business hours.
 Communicate to both B2b Staffing and Account Executive when unable to work assigned schedule due to illness or other.
 Clock in/ out and complete sales reporting on B2B Time Reporting APP.

 Basic knowledge of technology required.
 Must be able to download and access company approved technology methods including; B2B Time Reporting APP, Cartier Training APP, IPad, Zoom for business related conferences/ training.


Tipo de oferta de empleo
A tiempo completo
San Jose, CA, United States
Marketing y Ventas
Fecha de incorporación
Lo antes posible
Duración del contrato

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