Butler / Associate Butler

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Rosewood Hong Kong Hong Kong

Publicada

Descripción de la oferta

Job Title: Butler / Associate Butler

Education: Associate's Degree

Location: Rosewood Hong Kong - Hong Kong, CN (Primary)

Career Level: General Associate

Category: Front Office (FD, Concierge, GS, BD, PBX, Valet, GR, Door)

Job Type: Full-time

Compensation Currency: --

Travel: 0 - 10%

Job Description: Essential duties and responsibilities





Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner

Coordinate with all concerned departments to fulfill guest needs and requests

Host and welcome all guests in a natural and spontaneous manner to make our guests feel welcome whilst they spend their time with us

Update the guest preference, feedback and comments on to the guest profile section

Fully conversant with all services and facilities offered by the hotel, create renowned memorable experiences for our guests



#LI-LTKP

Job Requirements: Requirements





Minimum 1-2 years’ relevant working experience in a sizeable luxury hotel in similar capacity or in Food & Beverage service

Experience with the Opera system is an advantage

Commit and passionate in delivering personalized guest service, anticipatory with a keen eye for detail

High standards of professional manner with exceptional communication and presentation skills

Ability to build rapport quickly and maintain guest relationships

Excellent command of spoken English, Cantonese and Mandarin is a must. Any additional languages will be valuable

Requisitos

See description

Detalles

Tipo de oferta de empleo
A tiempo completo
Ubicación
Tsim Sha Tsui, Hong Kong
Departamento
Recepción
Fecha de incorporación
Lo antes posible
Duración del contrato
Indefinido

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