Human Resources Manager

[{{ $ | translate}}] Human Resources Manager
Rosewood Sand Hill Menlo Park


Descripción de la oferta

Job Title: Human Resources Manager

Education: Associate's Degree

Location: Rosewood Sand Hill - Menlo Park, CA 94025 US (Primary)

Career Level: Department Head B

Category: Human Resources

Job Type: Full-time

Compensation Currency: USD

Travel: 20 - 30%

Job Description: Job Summary

The HR Manager is responsible for providing guidance and support to the organization in all functional areas of responsibility to include, but not limited to, talent management, employee relations, performance evaluations, training, and accurate record keeping. This position is responsible for supporting and assisting the Director of Human Resources and maintaining a service and management philosophy which serves as a guide to respective associates, in accordance with hotel standards. Bilingual Spanish speaker strongly preferred.

Job Requirements: Essential Duties and Responsibilities

Responsible for all HR duties such as effectively assisting management and staff with entering new hires and employee changes data in ADP, answering routine questions, accurate record keeping, filing, verifications of employment and similar duties.

Maintain knowledge and comply with hotel and barnd policies, culture values, service procedures, programs and standards. Maintain up to date knowledge of California, San Mateo County and federal labor laws.

Offer warm welcome to visitors and callers as a representative of the HR office; use proper etiquette and focus on the visitor or caller on an immediate basis. This position works on site.

Oversee function of the data management system to include, but not limited to, entry of employee data, recording employment transitions (i.e. hire, separation, leaves of absence, etc.), generating reports (i.e. payroll analysis, labor turnover, benefits invoicing, compliance audit data such as ACA, EEO, 401k etc.) and processing unemployment claims

Perform monthly audits of HR systems and files.

Coordinate employee requests, ensuring authorized approvals and paperwork on: Leave of Absence, Transfers, PTO/Sick Days, Bereavement Time, Personal Usage, Rate Changes/Position Changes, Promotions, Resignations

Prepares weekly staffing reports and other reports as requested and/or required.

Establishe and maintain all employee personnel records, inclusive of I-9 forms, medical files, workman’s compensation files, and termination files, as well as proper annual boxing of files for storage and easy retrieval.

Responsible for the talent management of all staff and full cycle recruitment efforts, including keeping accurate associate head count, writing job descriptions, placing job ads, managing job fairs, managing the Company’s ATS, coordinating and participating in the interview process, creating offer letters, and coordinating employees’ first day details, including new hire orientation and on-boarding, and benefits enrollment reminders.

Ensure that the application, screening, interview and hiring process for all candidates is carried out in accordance with hotel policy and procedures.

Counsel and train managers on employee relations issues, resolve employee grievances, and conduct, document and conclude necessary investigations in a timely manner

Ensure progressive discipline procedures; monitor compliance with such; conduct counseling sessions with employees; ensure documentation and placement of records in employees' files.

Maintain confidentiality and security of employee and hotel records and ensures all HR procedures and processes are followed for compliance and efficiency (information and appropriate signatures on Personnel Status Forms, Leaves of Absences, Corrective Action Notices, etc.)

Support Human Resources Director in administering all other corporate initiatives such as annual merit process, benefit enrollment, wage and hour surveys, training programs, safety initiatives, etc.

Partner with all operational departments of the Company to ensure compliance, maximum efficiencies, and HR best practices and procedures.

Assist in analyzing data to identify trends, training needs, supervisory issues and to improve employee satisfaction and retention.

Manage team member relations programs, activities and initiatives to include, but not limited to, picnics, holiday functions, health fairs, award banquets, annual benefits enrollment, employee appreciation celebrations, employee opinion survey and special events.

Foster and promote a cooperative working climate, maximizing productivity and employee morale.  Hear employee concerns and escalate to department managers and the HR Director to ensure resolution.

Attend designated meetings. Be entrusted to lead some meetings and training sessions.

All other duties as required


Must have working knowledge of Federal and California employment laws and regulations.

Must have intermediate working knowledge of Microsoft Office and Internet search ability

Working knowledge of ADP Workforce Now payroll platform with the overtime, vacation pay, and/or sick pay is preferred

Ability to understand the flow of Human Resources transaction and processes.

Must have excellent problem solving/judgement skills with high level of attention to detail and accuracy

Must have strong organizational skills and a proven ability to work under pressure and deadlines.

Must have a strong sense of urgency to respond to and address all HR-related inquiries timely and professionally from both internal and external customers.

Must be able to effectively draft and prepare professionally written correspondence, e-mails, facsimiles, and memorandums.

Must possess a proven ability to multi-task.

Must have customer service focus with ability to actively listen and understand all internal customers.

Must be comfortable with change and operating in a fast-paced and demanding environment

Must be able to behave professionally at all times while exercising very high levels of confidentiality and discretion.

Spanish speakers strongly preferred

Flexible schedule as needed may include occasional nights, weekends and holidays.


Minimum two years' experience as a Human Resources Manager or Generalist, preferably in California. Strongly preferred experience with hotels/ resorts/ restaurants or related hospitality industry, such as healthcare. Preferred operational or customer service experience. College degree or equivalent experience.  SHRM/  PHR certification preferred.

General Skills               

Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills             

Ability to organize tasks and assign responsibilities to subordinates; ability to educate staff members to develop their knowledge and skill; thorough understanding of the training process; solid planning skills; thorough knowledge of government labor laws and regulations; thorough knowledge of benefits processing; proficiency with Microsoft Office products; proficiency in ADP preferred            

Required to speak, read and write English, and do basic mathematics.  Bilingual in Spanish strongly preferred

EEO-1 Code: 62



See description


Tipo de oferta de empleo
A tiempo completo
Sharon Heights, Menlo Park, CA, United States
Recursos Humanos
Fecha de incorporación
Lo antes posible
Duración del contrato

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