Massage Therapist - (15711)

[{{ $ctrl._job.status.name | translate}}] Massage Therapist - (15711)
Rosewood

Publicada

Descripción de la oferta



SUMMARY:

Provide massage and body services offered by the Sense Spa at Rosewood Sand Hill. Cultivate and maintain a professional attitude at all times.

RESPONSIBILITIES:

  • Maintain complete knowledge of and comply with all Rosewood Sand Hill departmental policies/service procedures/standards.
  • Maintain complete knowledge of correct maintenance and use of equipment.  Use equipment only as intended.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times. Resolve guest concerns, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain knowledge of hours of operation, memberships, reservations, fees, treatments, products and merchandise as well as pertinent hotel information.
  • Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor.
  • Be familiar with all hotel/spa packages, promotions, prices and rates.
  • Attend all scheduled meetings, classes and training sessions; knowledge required within the Spa must be passed on to co-workers.
  • Perform opening, closing and cleaning procedures. Maintain knowledge of inventory and appointment scheduling and special needs or requests.
  • Conduct appointments according to guest’s comfort and desire.  Follow service, safety and cleanliness protocol.
  • Prepare guest consultation.  Be thoroughly familiar and able to recommend Spa products and treatments as well as know pertinent hotel information.
  • Sanitize implements. Sell/promote merchandise. Follow linen procedures and room set up. Follow draping procedures. Handle closing duties and complete required post- treatment documents.
  • Handle emergency procedures and report any accidents to your manager and security.
  • Responsible for stocking supplies needed for cabinets (sheets, towels, blankets, and all products used by therapists while performing their treatments).
  • Follow established standard guideline for massage/treatment procedures.
  • Work within safety and cleanliness guidelines.
  • All other duties as required.


Detalles

Tipo de oferta de empleo
A tiempo parcial
Ubicación
Menlo Park, CA, United States
Departamento
Spa y Bienestar, Spa
Fecha de incorporación
Lo antes posible
Duración del contrato
Indefinido

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