Service Leader - Service Center 总机主管 - Pre-Opening
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Service Leader - Service Center 总机主管 - Pre-Opening

Shangri-La Shougang Park, Beijing

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Service Leader - Service Center 总机主管 - Pre-Opening

Sobre el trabajo

Shangri-La Shougang Park, Beijing is Pre-Opening

北京首钢园香格里拉筹备开业进行时

We are looking for a Service Leader - Service Center with following duties and requirements:
我们在寻找一位具备以下特质,并可独立承担相应岗位职责的总机主管人选:

 

As a Service Leader - Service Center, we rely on you to:
作为酒店总机主管,需承担以下主要工作职责:

 

  • Handles all incoming/outgoing telephone calls and guests requests courteously and efficiently. 
  • Knows how to handle the telephone, radio/music and video equipment. 
  • Knows all the Emergency Procedures of the hotel and how to handle them.
  • Accurately records all requests for wake-up calls and ensures they are handled correctly.
  • Knows the hotel and all its facilities, the department and section heads, the responsibilities of each department, the office extension numbers and its respective operation hours.
  • 以亲切、友好及高效的工作态度接听客人打进和打出的电话。
  • 知道如何使用电话、广播、音乐和视频设备。
  • 知道酒店应急程序及如何处理。
  • 准确地记录客人的叫醒服务。
  • 知道酒店所有设备设施,部门及分部门领导,各个部门的职责,部门的分机号及其运营时间。

 

We are looking someone who:

我们寻找的人选需具备:

 

  • Physically fit 身体健康
  • Articulate 表达清楚
  • Oral fluency in English 流利的英文口语对话
  • Minimum 2 year experience in an international class hotel 至少liang年以上国际酒店工作经验

 

If you are the right person, what are you waiting for? Click the apply button now!
如果您就是合适的人选,那还等什么?马上点击申请按钮吧!

 

By applying to this position, you have read, understood and agreed to our Data Protection Policy. (if the hyper link does not navigate you to the policy, please copy this URL and view in web browser).

申请此职位,即表示您已阅读、理解并同意我们的数据保护政策(如超链接未能引导您进入该政策,请复制此网址并在浏览器中查看:  https://www.shangri-la.com/group/careers/data-protection)

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Service Leader - Service Center 总机主管 - Pre-Opening

University Drive, Coral Springs, FL, Estados Unidos

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